Solved 2 usb ports are not working??

ed123

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:mad: 2 OF MY 3 USB PORTS ARE NOT WORKING I JUST INSTALLED THE DRIVERS MAYBE I INSTALLED THE WRONG ONES HELP!!!!

SPECS: PAVILLION DM43099SE ENTERTAINMENT PC :cool:
 

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This driver?

Renesas Electronics USB 3.0 Host Controller Driver HP Pavilion dm4-3099se Beats Edition Entertainment Notebook PC - HP Customer Care (United States - English)

Did you install the chipset driver first?

(Did windows come pre-installed or did you do a fresh install yourself?)

Do USB 2.0 devices work on those ports?

i did a fresh install and i think the 2.0 are the ports that are not working because the one thats on the right side of the computer is working.
there are 2 ports on the lesft side of the computer and only one on the right i dont know witch ones are 2.0 or 3.0 and i dont remember wich driver i installed in what order
 

My Computer My Computer

At a glance

Windows & Ultimate 64 bit & Linux Mint * Dual...4GB DDR3 SDRAM (1 DIMM)AMD Radeon HD 6320 Discrete-Class Graphics
Computer Manufacturer/Model Number
QE339UA#ABA
OS
Windows & Ultimate 64 bit & Linux Mint * Dual Boot
Motherboard
1.65GHz VISION E2 Technology from AMD with AMD Dual-Core E-4
Memory
4GB DDR3 SDRAM (1 DIMM)
Graphics Card(s)
AMD Radeon HD 6320 Discrete-Class Graphics
Sound Card
Altec Lansing Speakers
Monitor(s) Displays
1366x768
Hard Drives
500GB 5400RPM
Keyboard
Full-size keyboard
Mouse
Touchpad with multitouch gesture support and on/off button

My Computer My Computer

At a glance

Windows & Ultimate 64 bit & Linux Mint * Dual...4GB DDR3 SDRAM (1 DIMM)AMD Radeon HD 6320 Discrete-Class Graphics
Computer Manufacturer/Model Number
QE339UA#ABA
OS
Windows & Ultimate 64 bit & Linux Mint * Dual Boot
Motherboard
1.65GHz VISION E2 Technology from AMD with AMD Dual-Core E-4
Memory
4GB DDR3 SDRAM (1 DIMM)
Graphics Card(s)
AMD Radeon HD 6320 Discrete-Class Graphics
Sound Card
Altec Lansing Speakers
Monitor(s) Displays
1366x768
Hard Drives
500GB 5400RPM
Keyboard
Full-size keyboard
Mouse
Touchpad with multitouch gesture support and on/off button
No worries mate - glad to hear it's working. If it's all good, please mark the thread as solved :)

(For future reference, always install the chipset drivers first otherwise other components, like USB 3.0 for example, won't work.)
 

My Computer My Computer

At a glance

8 Pro x64i7 3770K 4.6GHz16GB G.Skill Trident X 2666mhzx2 EVGA 780 Ti Superclocked SLI
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Systems by SmartEyeball
OS
8 Pro x64
CPU
i7 3770K 4.6GHz
Motherboard
ASUS P8Z77 WS
Memory
16GB G.Skill Trident X 2666mhz
Graphics Card(s)
x2 EVGA 780 Ti Superclocked SLI
Sound Card
SB X-FI Surround 5.1 PRO USB / ATH-AD900 Headphones
Monitor(s) Displays
x3 Dell U2410 / 58" Samsung
Screen Resolution
5760*1200/ 1920*1200
Hard Drives
2x Intel 520 240GB (RAID 0) * 2x WD Caviar Blacks 2TB (RAID 0) * 2TB WD Caviar Black * Sony Optirac DVD
PSU
Silverstone Strider Evolution 1200W
Case
Thermaltake Level 10 GT Snow Edition
Cooling
Noctua NH-D14
Keyboard
Topre Realforce // Ducky Shine MX Black // Filco Ninja TKL
Mouse
Thermaltake Theron (Highly Recommended) + Razer Imperator
Antivirus
MSE
Browser
IE, FF, WaterFox
Other Info
GT Extreme V2 Sim Racing Cockpit + 40" LCD and K/B Mouse stand ▼
Fanatec CSR Elite Wheel + Clubsport V1 Pedals + CSR shifter/7G-H ▼Saitek X52 Pro ▼ TrackIR 5 Pro
Buttkicker v2 Seat Rumbler with Dedicated 5.1 and Sub Woofer attached to frame ▼
=
Bloody Big Grin
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