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Windows 7: USB Drivers and Universal Serial Bus driver errors in Device Manager

12 Jul 2012   #1

Windows 7 Home Premium SP 1 (64bit)
 
 
USB Drivers and Universal Serial Bus driver errors in Device Manager

I recently purchased a Logitech USB headset, and it worked fine for the first few days I had it. I noticed, however, about two days after the purchase that it failed to work. My USB mouse worked fine, however, so I figured it was the headset.

I discarded the headset and continued using the built-in microphone. Later, however, when I had to restart my system in order to install an update, my mouse stopped working as well (they work fine on other computers). I looked to see what the problem was in the Device Manager, and my Universal Serial Bus driver was apparently damaged, as well as my Standard Enhanced PCI to USB Host Controller and my Standard OpenHCD USB Host Controller.

I attempted to unistall, reboot my system, and then let Windows automatically reinstall the drivers, but they always fail to do so in the middle of the installation process. I then attempted to do a system restore the day before both the Windows update and then before the problems with the USB headset, but the problem persisted.

If all else fails, I might have to reformat, but I do not want to have to result to that extreme since I cannot salvage anything of value onto an external hardrive.

The PCI to USB Controller has the error:
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

The OpenHCD USB controller has the error:
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

The Universal Serial Bus USB Controller has the error:
The Drivers for this device are not installed (Code 28)

The system cannot find the file specified.

To find a driver for this device, click Update Driver.


I currently run on an HP Pavilion dv7 Notebook PC and run Windows 7 Home Premium Service Pack 1 (64-bit)...

What should I do to fix this?


My System SpecsSystem Spec
.

13 Jul 2012   #2

Win7 Home Premium | Win8 RP x64
 
 

Welcome to SevenForums WingedPigs

Have a look with this link How to troubleshoot unknown devices that are listed in Device Manager in Windows XP for there are instruction provided to determine the exact problem of the unknown device.

Related links to know more or might help you to figure out.
Unifying Receiver's Drivers Will Not Install on Wi... - Logitech Forums
-
Webcam software and driver support for Windows - Logitech FAQ
-
The drivers for this device are not installed. (Code 28). How - Microsoft Answers

Please read thoroughly for further understanding.

Hope this help you to figure out the problem.
My System SpecsSystem Spec
13 Jul 2012   #3

Windows 7 Home Premium SP 1 (64bit)
 
 

Thank you for the welcome.

I downloaded the fix and ran the diagnostics. It attempted to fix the damaged drivers by uninstalling and reinstalling the drivers, it didn't work. It then suggested that I update them, but I had already searched for new updates for the drivers, none are available.

Thank you for these links, but the problem is not confined to just Logitech USB devices. It is a problem with all USB devices. It seems the problem has to do with the system itself, rather than the actual devices or their plug-ins.

Is there anything else? Perhaps providing the error messages?
My System SpecsSystem Spec
.


13 Jul 2012   #4

Win7 Home Premium | Win8 RP x64
 
 

So far these are the links that are closest to your concern.

As far as I have read from the links that I have provided I've seen something there is a problem with Logitech.

Just read it carefully for your might find it to fixed the usb and everything is in the links.
My System SpecsSystem Spec
14 Jul 2012   #5

Windows 7 Home Premium SP 1 (64bit)
 
 

The only thing that I haven't attempted, according to the list of links you supplied me, is a Windows Repair. I will try that, and then get back to you.
My System SpecsSystem Spec
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 USB Drivers and Universal Serial Bus driver errors in Device Manager




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