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Windows 7: Dvd rom drive

14 Jul 2012   #1
buju123

Windows 7 Home Basic 32 bit
 
 
Dvd rom drive

I have windows XP professional (32 bit) installed laptop but I later upgrade it windows 7 home basic. I have DVD ROM drive, but before It installed windows 7 it burns DVD r easily but now it couldn't. So how will I burn DVD R now. Is there any way to burn.




My System SpecsSystem Spec
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14 Jul 2012   #2
fireberd

Windows 7/8.1/10 64 bit
 
 

There are no special or 3rd party drivers for optical devices (CD's/DVD's/Blu-Ray). Just the default built in Windows drivers.

If you have a DVD "ROM" that is not a burner - just a read only drive.

What is the status of the drive in the Device Manager? Is it shown working correctly or does it have an error code?

What program are you trying to use to burn discs? Download the free Imgburn and see if will allow you to burn discs. The Official ImgBurn Website
My System SpecsSystem Spec
14 Jul 2012   #3
buju123

Windows 7 Home Basic 32 bit
 
 

I have tried image burn but it doesn't work. Please tell me a way to burn. I also notices that my pc can't recognise blank dvd but it can play dvd movies
My System SpecsSystem Spec
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14 Jul 2012   #4
solarmystic

Windows 7 x64 Professional SP1
 
 

Quote   Quote: Originally Posted by buju123 View Post
I have tried image burn but it doesn't work. Please tell me a way to burn. I also notices that my pc can't recognise blank dvd but it can play dvd movies
Of course it wouldn't recognise blank DVDs, it's DVD-ROM drive.

You can only read DVDs on a DVD-ROM drive, you cannot burn DVDs using a DVD-ROM drive.

If you want us to confirm it for you, please take a snapshot of your my computer window showing your DVD device and upload it on the forums using these tutorials:-

To take the screenshot:-

How to Use the Snipping Tool in Vista - Vista Forums

To upload it:-

Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
14 Jul 2012   #5
fireberd

Windows 7/8.1/10 64 bit
 
 

The user, although he stated "DVD ROM" also stated it burned DVD R's when he had XP, which if true suggests that it is a burner drive.
My System SpecsSystem Spec
14 Jul 2012   #6
solarmystic

Windows 7 x64 Professional SP1
 
 

Quote   Quote: Originally Posted by fireberd View Post
The user, although he stated "DVD ROM" also stated it burned DVD R's when he had XP, which if true suggests that it is a burner drive.
The drive could be wrongly detected as a DVD ROM drive in Windows 7, but I highly doubt it.

Which is why we need some visual verification of the drive in Windows 7.. the My Computer (just Computer in 7) screen or Device Manager entries would suffice.

Buju 123, before i forget, head to your Device Manager and post another screenshot of your entry dropdown from DVD/CD-ROM devices like below:-

Dvd rom drive-capture1.png


My System SpecsSystem Spec
15 Jul 2012   #7
buju123

Windows 7 Home Basic 32 bit
 
 

This the screenshot


Attached Images
Dvd rom drive-untitled.jpg 
My System SpecsSystem Spec
15 Jul 2012   #8
solarmystic

Windows 7 x64 Professional SP1
 
 

Thanks for your reply.

Now, I'd like you to double click on that CD-ROM drive entry, head to the details tab and under Property, open the drop down menu and select Hardware Ids. Right click on the box under Value, choose "Select All", then Copy.

Dvd rom drive-capture6.png

Paste the output into your next reply, please.

Thanks again.


My System SpecsSystem Spec
15 Jul 2012   #9
buju123

Windows 7 Home Basic 32 bit
 
 

Thanks for answering and this is the information



IDE\CdRomHL-DT-ST_CDRW/DVD_GCC4244_______________B101____
IDE\HL-DT-ST_CDRW/DVD_GCC4244_______________B101____
IDE\CdRomHL-DT-ST_CDRW/DVD_GCC4244_______________
HL-DT-ST_CDRW/DVD_GCC4244_______________B101____
GenCdRom
My System SpecsSystem Spec
15 Jul 2012   #10
solarmystic

Windows 7 x64 Professional SP1
 
 

Now we're getting somewhere.

Based on the hardware IDs you've provided, your drive is an IDE connected,

HL-DT-ST CDRW/DVD GCC4244 drive.

This drive can burn CDs, CD-Rs and CD-RWs, but can only play DVD-ROMs and cannot burn DVDs of any kind what so ever.

Try this Microsoft Fix It program from the link below to verify what I just said for yourself.

Fix problems with CD or DVD drives that can

Here's the documentation from Dell's website about that drive and it's abilities.

Documentation

Hope that satisfies your query.
My System SpecsSystem Spec
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 Dvd rom drive




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