| Windows 7: usb pci card... devices plugged into it not recognized |
08 Sep 2009
|
#1 | | Windows 7 Canada, but formerly the Show Me State |
usb pci card... devices plugged into it not recognized I just installed a new PCI USB 2.0 card into my machine. I have a Line 6 Toneport UX8 that connects to the PC by USB as the interface for microphones and instruments. Because of the high volume of data coming down the pipe from this external interface it is pretty much a 'mandatory recommendation' to use a dedicated USB controller in a PCI slot.
Anyway, I installed the PCI card just fine but when I plug in the UX8 to it, Windows 7 reports 'USB device not recognized'. It is recognized if I plug it into one of the motherboard's USB slots though. I need to use this PCI card, otherwise the recording quality is useless. I know other people have this external interface and run it into a dedicated PCI/USB controller with great results. So I am hoping someone here can suggest what I can do to get Windows 7 to recognize the card and the USB devices plugged into it.
I'm hoping I don't have to reinstall the OS since it will be a pain to have to reinstall again when the commercial licenses come out in less than a month (I'm assuming I'll have to reinstall since I will be using an upgrade from my XP Pro that I have not used since trying out this Windows 7 RC).
TIA
BillR
P.S. I have my full system specs updated on this site, so click the bottom link if you need to see these to help.
Last edited by theshowmecanuck; 09 Sep 2009 at 12:12 AM..
Reason: I needed to edit a sentence for clarity and add a 'ps' so people know my system specs are here.
| My System Specs |
| System Manufacturer/Model Number Home Grown OS Windows 7 CPU i7 920 Motherboard Asus P6T Workstation Professional Memory 6 GB DDR3 Graphics Card Asus/Nvidia (EN)GTX 275 Sound Card On Board + Line 6 Toneport UX8 USB Audio Interface Monitor(s) Displays ViewSonic VX2235 and ViewSonic VX910 Screen Resolution 1680x1050 and 1280x1024 respectively Keyboard Key Tronic tried and true, friend of the programmer Mouse Kensington Expert Mouse (trackball) PSU Antec 850 Quattro Case Antec PT193 Cooling Good old fans 3 x 14cm, 2 x 12cm, 1x12cm cpu rad, 1 x 20 cm Hard Drives 3ware 9550SXU-8LP SATA RAID Controller c/w RISC + 128MB RAM
2 x 640 GB Western Digital in RAID1 System Array
4 x 1 TB Seagate in RAID10 Storage Array Internet Speed 8 Mb down 1 up Other Info + a bunch of music recording gear, midi I/O, guitar and mic sound card/devices/preamps/'I/O', Cubase 5 (full version), etc. |
09 Sep 2009
|
#2 | | |
Please provide some details about the PCI USB 2.0 card. | My System Specs | | |
09 Sep 2009
|
#3 | | Windows 7 Canada, but formerly the Show Me State |
BYTECC USB 2.0+Ieee 1394 Combo Card model number BT-PCI-U2FW http://www.byteccusa.com/product/PCI...T-PCI-U2FW.htm
Last edited by theshowmecanuck; 09 Sep 2009 at 08:54 AM..
Reason: Added link to usb card product page
| My System Specs | | System Manufacturer/Model Number Home Grown OS Windows 7 CPU i7 920 Motherboard Asus P6T Workstation Professional Memory 6 GB DDR3 Graphics Card Asus/Nvidia (EN)GTX 275 Sound Card On Board + Line 6 Toneport UX8 USB Audio Interface Monitor(s) Displays ViewSonic VX2235 and ViewSonic VX910 Screen Resolution 1680x1050 and 1280x1024 respectively Keyboard Key Tronic tried and true, friend of the programmer Mouse Kensington Expert Mouse (trackball) PSU Antec 850 Quattro Case Antec PT193 Cooling Good old fans 3 x 14cm, 2 x 12cm, 1x12cm cpu rad, 1 x 20 cm Hard Drives 3ware 9550SXU-8LP SATA RAID Controller c/w RISC + 128MB RAM
2 x 640 GB Western Digital in RAID1 System Array
4 x 1 TB Seagate in RAID10 Storage Array Internet Speed 8 Mb down 1 up Other Info + a bunch of music recording gear, midi I/O, guitar and mic sound card/devices/preamps/'I/O', Cubase 5 (full version), etc. |
09 Sep 2009
|
#4 | | |
User reviews appear mixed. The advice you got at TechNet is valid, but let's explore.
In device manager, can you see the device? Does it list as an ENHANCED controller? | My System Specs | | |
09 Sep 2009
|
#5 | | Windows 7 Canada, but formerly the Show Me State |
I believe it is the VIA Controller. I am stepping out for a few hours... I'll see if I can find a different card and try it out. Not sure if I'll find anything locally. It seems the number of local hardware vendors everywhere that handle things like this are getting smaller as the years go by, and the internet vendors go up.  I would like to see this work as I don't think there is any guarantee another card will work any better, and although I am capable, I don't want to screw around kludging OSX onto this system (my days of building the tools rather than using them are rapidly waning). | My System Specs | | System Manufacturer/Model Number Home Grown OS Windows 7 CPU i7 920 Motherboard Asus P6T Workstation Professional Memory 6 GB DDR3 Graphics Card Asus/Nvidia (EN)GTX 275 Sound Card On Board + Line 6 Toneport UX8 USB Audio Interface Monitor(s) Displays ViewSonic VX2235 and ViewSonic VX910 Screen Resolution 1680x1050 and 1280x1024 respectively Keyboard Key Tronic tried and true, friend of the programmer Mouse Kensington Expert Mouse (trackball) PSU Antec 850 Quattro Case Antec PT193 Cooling Good old fans 3 x 14cm, 2 x 12cm, 1x12cm cpu rad, 1 x 20 cm Hard Drives 3ware 9550SXU-8LP SATA RAID Controller c/w RISC + 128MB RAM
2 x 640 GB Western Digital in RAID1 System Array
4 x 1 TB Seagate in RAID10 Storage Array Internet Speed 8 Mb down 1 up Other Info + a bunch of music recording gear, midi I/O, guitar and mic sound card/devices/preamps/'I/O', Cubase 5 (full version), etc. |
09 Sep 2009
|
#6 | | |
If the new card turns out to be your option, check the chip on the card - do not get another VAI chip. That may be the source of this issue.
It is possible that an Intel chipset update on your board may be in order.
Since Windows recognizes the device directly - well, this only gets cloudy.
Is it the VIA chip that doesn't recognize/translate the UX8, or is it the Intel chip that doesn't recognize/translate the VIA chip feed? Or is it Windows 7 that doesn't recognize what is being passed through?
Another possibility - place the PCI card in another slot, closer to the power supply.
Can you test the PCI card in another box? Do you dual boot? | My System Specs | | |
09 Sep 2009
|
#7 | | Windows 7 Canada, but formerly the Show Me State |
It was the card. I replaced it with one with an nVidia chip and it worked. The brand of the new card brand name is 'Wiseland'. The model is 5273-5. It is a five port USB only card. Four external and one internal. In case anyone needs a PCI USB card. Perhaps any card with an nVidia chip will work. I could try the other card in another machine, but I am just going to return it as I don't need it for any of them. And we now know one card for sure that works. | My System Specs | | System Manufacturer/Model Number Home Grown OS Windows 7 CPU i7 920 Motherboard Asus P6T Workstation Professional Memory 6 GB DDR3 Graphics Card Asus/Nvidia (EN)GTX 275 Sound Card On Board + Line 6 Toneport UX8 USB Audio Interface Monitor(s) Displays ViewSonic VX2235 and ViewSonic VX910 Screen Resolution 1680x1050 and 1280x1024 respectively Keyboard Key Tronic tried and true, friend of the programmer Mouse Kensington Expert Mouse (trackball) PSU Antec 850 Quattro Case Antec PT193 Cooling Good old fans 3 x 14cm, 2 x 12cm, 1x12cm cpu rad, 1 x 20 cm Hard Drives 3ware 9550SXU-8LP SATA RAID Controller c/w RISC + 128MB RAM
2 x 640 GB Western Digital in RAID1 System Array
4 x 1 TB Seagate in RAID10 Storage Array Internet Speed 8 Mb down 1 up Other Info + a bunch of music recording gear, midi I/O, guitar and mic sound card/devices/preamps/'I/O', Cubase 5 (full version), etc. |
09 Sep 2009
|
#8 | | |
Good to know. I have two cards with VIA chips - I checked today. I don't need them - I just have a lot of parts.
For sale: Two PCI USB port expanders. | My System Specs | | |
24 Mar 2010
|
#9 | | |
antman how did you get your via pci usb to work in windows 7? just plugin or need to install driver? | My System Specs | | OS windows 7 CPU pentium duo core 2 Motherboard asus p5g41-m le Memory 4G Graphics Card nvidia 7800 gts Sound Card onboard Monitor(s) Displays samsung 220wm PSU n/a Case n/a Hard Drives 1 raptor 150G
1 hitashi 1500 G |
25 Mar 2010
|
#10 | | Windows 7 ultimate 64 bit / XP Home sp3 Gulf Coast Texas |
wr332 antman won't be replying ,check under his name for the reason. Fabe | My System Specs | | System Manufacturer/Model Number Self Built OS Windows 7 ultimate 64 bit / XP Home sp3 CPU intel Core 2 Duo E8400 3.0ghz Motherboard Asus P5ND bios 1401 Memory 8 gigs 1066 OCZ Fata1ty Graphics Card EVGA GTX 580 Call of Duty Black Ops Edition Sound Card Creative Soundblaster Audigy 2zs Monitor(s) Displays Asus 24in LCD's 2MS X2 Screen Resolution 1920x1080p @60Hz Keyboard Logitech Bluetooth Wireless MX5000 Mouse Logitech Bluetooth Wireless MX1000 PSU OCZ 700W GameXtreme Case NZXT Apollo Cooling Corsair H50 CPU/120mm x3 /60mm x2 /Corsair Dominator Ram Hard Drives WD Caviar 500 Black/ WD Caviar 200 Blue Internet Speed Download 19.83 Upload 0.97 Other Info Logitech Z2300 Speakers/ Bose Noise Cancelling Headphones/Avermedia PCI-e Hybrid TV Bravo/Epson NX415 all in one/ 4 Port Powered USB Hub/ LG 10x Bluray Burner /TSST Corp DVDRW External usb pci card... devices plugged into it not recognized problems? All times are GMT -5. The time now is 08:31 PM. | |