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#1
Device Driver Software was not Successfully Installed for Cable Modem
Hello everyone,
When trying to install my USB cable modem (Scientific Atlanta DPC2100R2), I'm always getting a popup message that says "Device Driver Software was not Successfully Installed." I don't even get a "Found New Hardware" message beforehand. I just switched over to Windows 7 Professional 64-bit from Windows XP today, and the modem was working fine earlier (when I was using XP).
When I put the Setup disk that came with my modem, AutoPlay will play it, but I can't set up anything that way. If I go through Device Manager to try and update the driver, I get a message along the lines of "Windows could not find updates." I even get this message when I manually direct it to my D: drive where the disk is.
I've even tried uninstalling the driver from Device Manager, unplugging the USB from my PC, restarting it, and then plugging the USB back in, but I still get the same error.
It really shouldn't be the modem, as it was working fine earlier and I am even using it right now as I type this on my other PC (that runs Windows XP) and it's working fine. Would anyone happen to know how to remedy this? I've run out of ideas, so any help would be greatly appreciated.
Thanks