I am on a windows 7 home premium, 64 bit Asus a53u. This is a friends computer. His USB, SD card, and webcam quit working 2 weeks ago and he came to me to fix it. He had a root kit in his registry, and a bunch of trojans.happili and generic trojans and another root kit. I can not get one of the viruses to uninstall (don't have sufficient permissions to get rid of it. Hiding in the ask toolbar updater) but it shouldn't be a problem because its been quarentined and is no longer running (sob was using 100% of the CPU). So I the drivers will not install. Period. I can download and install the realteak 2.0 but the drivers in the device manager will not install. I believe I got an error 0000027 (can't figure out where I got that from)
Can anyone give me any advice? Also I am not willing to spend any money on software. Hes not paying me and is not willing to reimburse either.