Windows 7: dialog box

hello
I have a problem with the dialog box of the computer. When i insert a pendrive or a dvd in the computer, the computer doesn't open them automatically. I have to open them manually.
I already accept the autorun from the controll panel but the problem always remain the same.
would you please help me.
Thanks

Hi linusail,

I am Shahiruddin from the Dell social media and community team.

With regards to your issues, 1st try updating the drivers, If the driver for the CD drive is not current, the AutoPlay feature may not work. To resolve this issue, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. On the Hardware tab, click Device Manager.
3. In Device Manager, expand DVD/CD-ROM drives, and then right-click the CD drive that you want to update.
4. Click Update Driver to start the Hardware Update Wizard, and then follow the instructions that appear on the screen to install the latest driver for the CD drive.
5. Test to determine whether the issue is resolved, if not make sure the autoplay feature is turned on,
The AutoPlay feature may not be turned on. To turn on AutoPlay, follow these steps:
1. Click Start, and then click Run.
2. Type regedit, and then click OK.
3. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\CDRom
4. Double-click Autorun and see whether a zero or a one is displayed in the Value data box.
o If the value for Autorun is 1, go to step 5.
o If the value for Autorun is 0, right-click Autorun, and then click Modify. In the Value data box, type 1, and then click OK.
5. Locate and then click the following subkey:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
6. Double-click NoDriveTypeAutoRun to see its value. If the value is 0xb5, the AutoRun feature for CD-ROMs is turned off. To turn on the AutoRun feature, follow these steps:
a. Right-click NoDriveTypeAutoRun.
b. Click Modify.
c. In the Value data box, type 91.
d. Select Hexadecimal, and then click OK.
7. Exit Registry Editor.
Test to determine whether the issue is resolved.


Thanks & Regards
DELL_Shahiruddin_S
Dell Social Media Responder

Thanks shahiruddin for the help.

I tried it in the way as you told me .
I found an error in the auto run system
In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer when i double clicked no drive type auto run, found the value was 0x00000off as written instead of 0xb5.
Then i changed it in 91 as you told me and clicked ok.
But the problem remain same.
I also tried another step ( HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\CDRom ) to find the value of auto run. That was already 1.
After all this procedure i tried to insert the pen drvie and the dvd but there was not any sign of the auto run opening dialog box.
The problem is always there.
I am too grateful towards to you for your help.
Please if you can help me more to resolve this problem becasue without this i cannot connect my printer also.
Thanks with regards.

Thanks shahiruddin.
I tried to open now the computer. It works now. Only needed restart the computer.
Thanks by heart.
Lots of regards.
Bye.