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Windows 7: HP PSC 2410 Photosmart All-in-One


10 Sep 2009   #1

Windows 7 RTM
 
 
HP PSC 2410 Photosmart All-in-One

Hi

I have a HP PSC 2410 Photosmart All-in-One printer but Windows 7 does not install any print driver for the device therefore I can't print. Tried going through the Troubleshoot option and connecting to Windows Update to no avail . Any ideas anyone?

My System SpecsSystem Spec
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11 Sep 2009   #2

 
 

Hi jbgt2, welcome to the forums.

You may want to have a look Here and see if your question is answered. There is detailed info on how to get the device installed on Vista but the principle is the same.
Tip   Tip
If you download the Vista drivers you will need to run the main setup.exe in compatability mode for Vista


Hope this helps


OS
My System SpecsSystem Spec
21 Sep 2009   #3

Windows 7 RTM
 
 

Already checked out HP site for the driver. They say HP PSC 2400 driver is available through Windows update which of course it is not. Generic driver installed for Vista OS.
Why cant HP just release a driver that is compatible
My System SpecsSystem Spec
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15 Oct 2009   #4

Windows 7 RTM
 
 

Finally got Windows Update to recognise the incompatibility and resolve it. Now 2410 All-in-one works fine
My System SpecsSystem Spec
27 Nov 2009   #5

Windows 7 64-bit Home Premium
 
 

jbgt2 - can you please explain how you got this work? I'm having the same issues. Thanks!
My System SpecsSystem Spec
30 Nov 2009   #6

Windows 7 RTM
 
 

I will check home machine, running Windows 7, for kb article that windows updater used to provide the solution. Check back in the next few days.
My System SpecsSystem Spec
02 Dec 2009   #7

Windows 7 RTM
 
 

The below is the information from the update histort. Hope it helps

Hewlett-Packard - Imaging, Printing - hp psc 2400 series

Installation date: ‎01/‎11/‎2009 00:27

Installation status: Successful

Update type: Optional

Hewlett-Packard Imaging, Printing software update released in November, 2006

More information:
Winqual Help

Help and Support:
Select a Product Solution Center
My System SpecsSystem Spec
02 Dec 2009   #8

Windows 7 RTM
 
 

My System SpecsSystem Spec
10 Aug 2010   #9

windows 7
 
 
Still not recognizing printer...

I have tried all of the links and steps listed here to get my hp 2410 photosmart working with windows 7 and still haven't had any success.. Any other suggestions??
My System SpecsSystem Spec
10 Aug 2010   #10

windows 7
 
 

Never mind.... Just got it!!
My System SpecsSystem Spec
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 HP PSC 2410 Photosmart All-in-One




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