HP PSC 2410 Photosmart All-in-One  

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  1. Posts : 11
    Windows 7 RTM
       #1

    HP PSC 2410 Photosmart All-in-One


    Hi

    I have a HP PSC 2410 Photosmart All-in-One printer but Windows 7 does not install any print driver for the device therefore I can't print. Tried going through the Troubleshoot option and connecting to Windows Update to no avail . Any ideas anyone?
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  2. Posts : 6,305
    Windows 7 Ultimate x64
       #2

    Hi jbgt2, welcome to the forums.

    You may want to have a look Here and see if your question is answered. There is detailed info on how to get the device installed on Vista but the principle is the same.
       Tip
    If you download the Vista drivers you will need to run the main setup.exe in compatability mode for Vista


    Hope this helps :)


    OS
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  3. Posts : 11
    Windows 7 RTM
    Thread Starter
       #3

    Already checked out HP site for the driver. They say HP PSC 2400 driver is available through Windows update which of course it is not. Generic driver installed for Vista OS.
    Why cant HP just release a driver that is compatible
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  4. Posts : 11
    Windows 7 RTM
    Thread Starter
       #4

    Finally got Windows Update to recognise the incompatibility and resolve it. Now 2410 All-in-one works fine
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  5. Posts : 1
    Windows 7 64-bit Home Premium
       #5

    jbgt2 - can you please explain how you got this work? I'm having the same issues. Thanks!
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  6. Posts : 11
    Windows 7 RTM
    Thread Starter
       #6

    I will check home machine, running win7, for kb article that windows updater used to provide the solution. Check back in the next few days.
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  7. Posts : 11
    Windows 7 RTM
    Thread Starter
       #7

    The below is the information from the update histort. Hope it helps

    Hewlett-Packard - Imaging, Printing - hp psc 2400 series

    Installation date: ‎01/‎11/‎2009 00:27

    Installation status: Successful

    Update type: Optional

    Hewlett-Packard Imaging, Printing software update released in November, 2006

    More information:
    Winqual Help

    Help and Support:
    Select a Product Solution Center
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  8. Posts : 11
    Windows 7 RTM
    Thread Starter
       #8
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  9. Posts : 2
    windows 7
       #9

    Still not recognizing printer...


    I have tried all of the links and steps listed here to get my hp 2410 photosmart working with windows 7 and still haven't had any success.. Any other suggestions??
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  10. Posts : 2
    windows 7
       #10

    Never mind.... Just got it!!
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