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USB 3.0 Device Driver software not installing
My laptop (Dell Inspiron 17R N7710) isn't recognizing usb 3.0 devices. I've tried an ADATA S102 Pro flash drive and a Seagate external harddrive (don't know specifics, it was my friends), and have tested it on his laptop too, so it's not a product deficiency. I've attempted updating drivers but that hasn't helped. With the initial update of the Renesas driver, it recognized my device for less than a minute, and then disappeared. The device does work on my 2.0 slot.
RENESAS/NEC Drivers & Firmwares
I used the first link on that site to update my drivers as it appeared to be the most recent, I also updated my chipset to see if that would help. Really at a loss as to what to do. Any help would be appreciated, thanks. Just let me know what other information I can provide to better help you help me.