AMD CCC installing issue; desktop won't load after restart.  

Hey there!

I've just recently bought a new PC, and 2 weeks later I'm having issues with it already. Here's the config.:

Motherboard - LGA1155 H61 MSI H61M-P21 (B3)
Processor - Intel® Core™ i3-2120
RAM - DDR3 8GB (2x4)
HDD - Hitachi Deskstar HDS721050DLE630 500GB 7200rpm
Graphics - VGA AMD Radeon 6770
Power supply - 500W

So anyways, everything worked like a charm first week or so. I was well impressed. Then I had some issues with my 5.1 surround system; after trying everything possible software-wise, I got talked into re-installing Windows 7 to fix the sound problem I was having with the speakers. Foolish decision it turned out to be, not only it didn't help me solve the sound problem, but now I can't even install Catalyst Drivers anymore.

Here's where the problem is: after I re-installed Windows 7 Ultimate x64 (all clean and proper of course), and applied all the updates/fixes through Windows Update Action Center etc - I need to install AMD Catalyst Control Center in order to make my graphics show up on device manager/work. When I install it, and it asks for restart after (so it can complete the install and apply it), my Windows won't load proper. Firstly a black screen appears shortly (intead of standard "Welcome" screen), and then few moments later desktop appears with no taskbar or any icons on it. I'm not even able to opet task manager or anything, my whole computer seems to freeze up.

I have tried installing graphics drivers from the original disc I received with my card, I've tried downloading it manually (and through the Windows Update as well); no matter what way I install it, after the reboot my desktop won't load, my Windows doesn't start proper.

I have installed 3 different versions of Windows 7 Ultimate ever since, I've tried pretty much everything that crossed my mind and I'm still rather clueless about the whole thing. Does anyone know what the problem might be, and/or how can it be fixed? I can't play a single game meanwhile, matter a fact I can't even get my graphics to show up under device manager (until I install AMD CCC).

Sorry for the long text and please pardon my choppy english (it's not my mother tongue). Thanks in advance.

Hello Solarstarshines! Thanks for the quick reply!

I have tried installing both from their official web site and the Disc itself. Same problem appears, regardless what way I decide to do it. Also, I believe it was 12.6 version on both sources (web/disc).

The install finishes in green every time, it reports no issue during/after it. The problem shows up after the restart. As I said, Windows doesn't start proper, Desktop appears with no taskbar/icons on it, and my PC sort of freezes. After I restore system from the safe mode (and that way undo the previously installed AMD CCC), I'm able to start Windows 7 normally..

Right now, without AMD CCC being installed, Device Manager reports only integrated Intel graphics. When I install AMD CCC, integ. card disappears and gets replaced with 6770 in device manager. But again, I can't install AMD CCC because my Windows doesn't load normal after it.

Oh and what do you mean by "conflicting with any intel hd graphics"? My knowledge about computers is limited, if you have any ideas/suggestions I'm willing to try 'em out if you think it might help resolve the problem :).

I had similar problem. I was getting bsod, after CCC installation.

Try to install drivers ONLY. I see what happens.

Maybe this will help too.

Upgrade from 4870 to 6850 BSOD problems

Okei so.. After running AMD Driver Autodetect - AMD Driver Autodetect
Downloading failed when reaching about 99%, and a window popped up saying:






What does this mean in other words lol? Is this where the issue lays? Sigh this can't be good, what do I do now

AMD Catalyst

Download these

Hey DigDeep!

I did that previous to writing this thread (as I explained above already). After its' installation and restart that follows it - I don't get the typical blue windows "Welcome" screen -- instead I get all black screen, which later on loads into an empty desktop background with no icons or taskbar on it. Every time. I can't ctrl+alt+del, my computer freezes at that point.

Until I do system restore to undo the AMD CCC install, only then my Windows boots normally again.

Did you try to install video drivers ONLY?

deselect everythig else, and select video driver only. That helped my BSOD.