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Windows 7: CPU problem on i7 2630qm

16 Aug 2012   #1

Windows 7 Ultimate x64
 
 
CPU problem on i7 2630qm

Hello,
i'm using HP dv6 6020st laptop with i7 2630QM.
My problem is on the intel site for my CPU writes:
Max turbo frequency:2.9 GHZ
but when i look my computer it's stays 2000 Mhz
Any ideas ?

My System SpecsSystem Spec
16 Aug 2012   #2

Windows 7 Professional x64 SP1
 
 

First try looking into your BIOS and see if Intel Turbo Boost Technology is enabled. If there are no options for that in the BIOS then Turbo Boost Tech is more than likely enabled. Boot to Windows and set the power plan from HP recommended to "High Performance". This forces the CPU to be at 100% frequency state (.ie. 2.0 - 2.9 GHz). If the frequency is still 2.0 GHz, you may have HP Thermal Assistant software installed and is set to "quiet" mode. Note that "quiet" mode disables Turbo boost technology so the CPU won't get as hot and the fan won't speed up. So set the mode to "maximum cooling." Turbo boost should now be working. Confirm by downloading prime95 and torture test with only 1 thread. If turbo boost doesn't work, reinstall HP thermal assistant software. Then Reset Defaul Power plan by following this link Power Plan - Restore Default Settings . This should make your Turbo boost technology 100% working. Here's a screenshot with max turbo boost working with prime95:

CPU problem on i7 2630qm-intel-turbo-boost.jpg


My System SpecsSystem Spec
17 Aug 2012   #3

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by theveterans View Post
First try looking into your BIOS and see if Intel Turbo Boost Technology is enabled. If there are no options for that in the BIOS then Turbo Boost Tech is more than likely enabled. Boot to Windows and set the power plan from HP recommended to "High Performance". This forces the CPU to be at 100% frequency state (.ie. 2.0 - 2.9 GHz). If the frequency is still 2.0 GHz, you may have HP Thermal Assistant software installed and is set to "quiet" mode. Note that "quiet" mode disables Turbo boost technology so the CPU won't get as hot and the fan won't speed up. So set the mode to "maximum cooling." Turbo boost should now be working. Confirm by downloading prime95 and torture test with only 1 thread. If turbo boost doesn't work, reinstall HP thermal assistant software. Then Reset Defaul Power plan by following this link Power Plan - Restore Default Settings . This should make your Turbo boost technology 100% working. Here's a screenshot with max turbo boost working with prime95:
Thanks for your reply.
I look the bios but there is no intel turbo boost or somethink.
but i uninstalled hp thermal software,rebooted and reinstalled.Tried with prime95 but still same.But i see somethink in the Event Viewer
Code:
The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
Source Kernel-Processor-Power; Event id 37
Any ideas ?
My System SpecsSystem Spec
.


17 Aug 2012   #4

Windows 7 Professional x64 SP1
 
 

I'm actually running out of ideas as it is the first time I've encountered a case like yours. Most of the time, resetting the power plan to defaults and setting it to high performace as well as enabling maximum cooling in the thermal management software will trigger Turbo Boost.

Based on the event viewer message, I think either HP programmed your BIOS to disable Turbo Boost or you have not installed Intel chipset drivers. The only solution that I could think of is downloading the latest BIOS for your laptop as well as the latest Intel Chipset driver for Intel HM65/67. You can find these at your laptop's HP support website.
My System SpecsSystem Spec
17 Aug 2012   #5

Windows 7 Professional x64 SP1
 
 

There is one more thing that I overlooked. Does your CPU stay at a constant rate of 2 GHz even at idle? If so, enable Speed Step in your BIOS because disabling Speed Step disables Turbo Boost as well. If not, just update your BIOS and the Intel chipset drivers and test with Prime95. If Turbo Boost still does not work, I'm very positive that HP disabled Turbo Boost from their BIOS.
My System SpecsSystem Spec
17 Aug 2012   #6

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by theveterans View Post
There is one more thing that I overlooked. Does your CPU stay at a constant rate of 2 GHz even at idle? If so, enable Speed Step in your BIOS because disabling Speed Step disables Turbo Boost as well. If not, just update your BIOS and the Intel chipset drivers and test with Prime95. If Turbo Boost still does not work, I'm very positive that HP disabled Turbo Boost from their BIOS.
Thanks but i solved it on HP Cool Sense.I Started Hp cool sense and changed to Best performance and fixed... But when i change to this.CPU's heat is like a hell.On idle 60-70 C* (just watching videos).On the game 80-83 C*
My System SpecsSystem Spec
17 Aug 2012   #7

Windows 7 Professional x64 SP1
 
 

Your gaming temps are very good. Mine goes from 90 to 95 degrees when gaming since GPU and CPU share 1 heatsink and 1 fan, but if the GPU isn't used, temps are stable at 80 - 90 degrees when encoding videos, etc. Unless I'm gaming, I always set my power plan to "Balanced" to lower idle temperatures to around 40 to 50 oC when browsing and 50 - 60 oC when watching videos.
My System SpecsSystem Spec
18 Aug 2012   #8

Windows 7 Ultimate x64
 
 

i'm doing this too.Are u using laptop ?
My System SpecsSystem Spec
18 Aug 2012   #9

Windows 7 Professional x64 SP1
 
 

Yeah, it is a dell inspiron 15r laptop with i7-2670qm, 8 GB DDR3-1333 MHz, NVIDIA GeForce 525M, 500 GB 5400rpm HDD.
My System SpecsSystem Spec
18 Aug 2012   #10

Windows 7 Ultimate x64
 
 

Are u using extra fan ? Because on my laptop when 80-85 C* my left hand is gone
My System SpecsSystem Spec
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 CPU problem on i7 2630qm





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