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Windows 7: Unknown device 5U875 driver help please

17 Aug 2012   #1

Windows 7 Ultimate x64
 
 
Unknown device 5U875 driver help please

I have a sony vaio vgn-ns140e laptop which had no problem with using motion eye built in web cam until now. Not sure why...I can see the camera in device manager but there is a unknown device 5U875 that I'm not sure what it is but can only assume it has something to do with my camera no longer working. I've searched all over including sony site for a fix and found nothing. I'm running windows 7 64 bit ultimate. Camera shows in device manager but any application that I try to use it in theres just a black screen. Any help would be appreciated.


My System SpecsSystem Spec
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17 Aug 2012   #2
AC

Windows 7 Home Premium 64-Bit
 
 

See if there are any drivers here that fix anything.
Sony eSupport - VGN-NS140E - Support
My System SpecsSystem Spec
17 Aug 2012   #3

Windows 7 Ultimate x64
 
 

I've tried everything there no luck...Thanks for the reply though
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17 Aug 2012   #4
AC

Windows 7 Home Premium 64-Bit
 
 

I'm currently going on Sony eSupport, see if I can get help.
My System SpecsSystem Spec
17 Aug 2012   #5
AC

Windows 7 Home Premium 64-Bit
 
 

Are you with me? Sony wants you. On the PC with the issue, go to http://www.logmein123.com/ enter code 155095 and click start download. Then, please click on "Run" to download and install the remote applet/LogMeIn applet to initiate our remote session.
My System SpecsSystem Spec
17 Aug 2012   #6

win7 ultimate 32bit
 
 

the 5U875 is the driver for the webcam

get driver here

http://www.mitsdrivers.com/pages_5u875-driver.html
My System SpecsSystem Spec
17 Aug 2012   #7

Windows 7 Ultimate x64
 
 

thanks guys I'm on with sony now
My System SpecsSystem Spec
17 Aug 2012   #8
AC

Windows 7 Home Premium 64-Bit
 
 

Also found this in a google search
http://www.mitsdrivers.com/pages_5u875-driver.html
My System SpecsSystem Spec
17 Aug 2012   #9

Windows 7 Ultimate x64
 
 

ok I tried sony they wanted $80 to fix the problem so back to square one. Going to try the drivers you suggested.
My System SpecsSystem Spec
17 Aug 2012   #10
AC

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by dyvurcz View Post
ok I tried sony they wanted $80 to fix the problem so back to square one. Going to try the drivers you suggested.
Sorry they couldn't help, hopefully the drivers work.
My System SpecsSystem Spec
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 Unknown device 5U875 driver help please




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