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Windows 7: HP drivers

26 Aug 2012   #1
BrianNeely

Windows 7 32 bit
 
 
HP drivers

I am finding it totally impossible to load a driver for a new HP printer CP 2025DN on WIndows 7,
despite several attempts the system gets to the final stage and then 'unable to load device', as I am at an end for ideas, can you please assist?


My System SpecsSystem Spec
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26 Aug 2012   #2
PooMan UK

Windows 7 Ultimate 64bit
 
 

Are you trying to install it via the USB or the network ?
My System SpecsSystem Spec
26 Aug 2012   #3
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Where are you getting the drivers from ? The cd or the website ?
My System SpecsSystem Spec
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26 Aug 2012   #4
BrianNeely

Windows 7 32 bit
 
 

Via USB. Ihave tried various web sites plus HP web site with no luck
My System SpecsSystem Spec
26 Aug 2012   #5
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Why are you using VARIOUS websites ? HP should be the only one to get the drivers from.

I don`t find anything for CP 2025DN, on the HP site, are you sure it`s correct
My System SpecsSystem Spec
26 Aug 2012   #6
PooMan UK

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by AddRAM View Post
Why are you using VARIOUS websites ? HP should be the only one to get the drivers from.

I don`t find anything for CP 2025DN, on the HP site, are you sure it`s correct
The DN denotes that it has network capabilities but it's still part of the 2025 series (in other words the same driver is used for all the 2025 models)

HP Color LaserJet CP2025 Printer series*-* Download drivers and software - HP Business Support Center

BrianNeely did you install the drivers with the printer unplugged from the PC and turned off ?
My System SpecsSystem Spec
26 Aug 2012   #7
BrianNeely

Windows 7 32 bit
 
 

Initially the HP web site denotes the CP2020 series, it is only when you start downloading the suggested driver it defines the CP 2025 DN printer
My System SpecsSystem Spec
26 Aug 2012   #8
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Well, up there you had DN at the end.
My System SpecsSystem Spec
26 Aug 2012   #9
BrianNeely

Windows 7 32 bit
 
 

I did try installing the driver with it plugged in and not plugged in - neither worked
My System SpecsSystem Spec
26 Aug 2012   #10
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Then call HP in the morning.
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 HP drivers




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