Catalyst driver installer crashes with no error report given

sid92 · 06 Sep 2012

Hey bro... Dont worry... U r a little confused... This problem sometimes arises due to some driver component of system restrict the installation when u install an updated new driver on an old driver, without deleting older one.. Just do one thing.. Go to controll panel and delete ccc & go for a fresh installation.. If it not works, download a software, namely DRIVER FUSION.. It deletes all the components of your display driver and allow you to have a fresh installation of new one..
U will have your problem solved.. Try and give your f/b.

TheMentos · 06 Sep 2012

I did uninstall ccc then used driver fusion, but when using driver fusion I only chose the options AMD – Display, Intel – Display, Nvidia – Display. Was I suppose to choose the chipsets as well?

sid92 · 06 Sep 2012

Its not mandatory to select chipset.... But if u want u can have a fresh installation of chipset also... But in my point of view.... no need to select this....

sid92 · 06 Sep 2012

And bro... one thing... can u give more details about your driver software that u r going 2 use and details about you pc..

TheMentos · 06 Sep 2012

What kind of stuff do you need to know? It's an Acer Aspire 7745g Windows 7 Home Premium 64bit, Graphic card is now ATI Mobility Radeon HD 5650, downloaded it from Acer site and it's what it came with when I purchased the laptop, but it's not up to date. I am trying to update it to AMD Catalyst

sid92 · 06 Sep 2012

Good.. Try 2 update catalyst 12.8 whql from amd site.. It is the most recent version..

TheMentos · 06 Sep 2012

Would it be possible to provide a link to that?

sid92 · 06 Sep 2012

Ya of course..:) Why not...
AMD Catalyst

TheMentos · 08 Sep 2012

I uninstalled old driver, ran driver fusion, tried to install from the provided link and received this pop up: https://i.imgur.com/cvIT9.png

Bertison · 08 Sep 2012

This problem originates from the fact that, as you state in your original Post, you " uninstalled your old Drivers to install new ones". I did that, a long time ago, and hit the same problem you are having.

AMD/ATI Catalyst updates do not work that way. Catalyst updates always look for the previous Drivers, uninstall them if they are older than the Update, and install the new ones, without a hitch. I have a PC with an AMD Radeon 6770 and a laptop with a Radeon 5450 Mobile card. All Catalyst updates have been carried out just as I say, for the last 3 years plus. And I have NEVER used the manufacturer's Drivers - always AMD/ATI Catalyst ones.

I think you need to find and kill all traces of any Graphics drivers. Then power off, wait a while and switch on. Windows will tell you that you need Drivers. It will look for them. If you can get the Windows Drivers, use them. At the next instance of AMD asking if you want a Catalyst Driver, let it go ahead. Do not uninstall the old Drivers - Catalyst will do that.

Think about it - Acer, the manufacturer, has Drivers, but does not manufacture them. AMD/ATI actually does manufacture them. Not only that, it upgrades them regularly. Who is going to have the best & latest drivers for you?