Solved Toshiba Satellite L735 Clean Win7 Install Drivers

Hi all,

First off, thanks for all the help in advance; I'm a Mac native and my girlfriend's PC is making me endlessly frustrated (haven't used the OS in years).

Here's the backstory: My girlfriend's laptop went in for a repair regarding her battery; somehow the idiot at the computer store managed to destroy her hard drive in the process. So, instead of paying the $250 it would've cost to install a new hard drive, I bought one myself and put it in. That's all fine and dandy. I downloaded Windows to a disk, booted it up and did a fresh install of Windows 7. It works great except that I'm missing a few drivers. This is where I get stuck.

I ran a missing drivers detection software which shows me that I'm a missing the following:

• Network Controller
• PCI Simple Communications Controller
• Unknown Device
• USB2.0-CRW

All of these missing drivers are preventing me from connecting to the Internet.

Likewise, I noticed her screen resolution is stretched and large. Not sure how to fix that, but I presume it's related to the missing drivers.

I guess my questions are: a) did I complete the Windows 7 install properly or did I miss some sort of vital step that is causing all this? b) If I did all this correctly, where can I locate the drivers?

She is running a Toshiba Satellite L735 with a newly installed WD 500GB Blue Scorpion HD; we're running Windows 7 Home Premium 64-bit. I'm not sure where to find the mother board info, but will gladly supply it if someone could tell me where to locate it.

Again, all help is much appreciated.

Thank you!
Erica

Do you have a set of recovery discs that came with the laptop originally? They should install to a new HDD.

If you have any CDs that came with the laptop, look for one of them containing the drivers for your system. Often the driver disks have a utility on them which when executed will either search your system and select the drivers that need to be installed or just list the drivers available for install.

The key ones you need first are the Ethernet driver or wifi driver so you can get onto the Internet.

Alternatively, from another system connected to the Internet, head over to the Toshiba web site and put your model details in the system finder and it should take you to where the drivers can be downloaded. Save th downloaded files/drivers and you should be able to transfer them across to your system and install them.

That may not give you everything in the one hit but I think is the best option available to you given your situation.

If that sounds too messy, then perhaps you could request a set of Installation Recovery Discs from Toshiba. They would likely cost some $s but may be a less painful option.

Make sure you select/install the 64-bit capable drivers.

Good luck with it.

AshleyG,

Thanks for the advice. Went to the Toshiba site and downloaded all the drivers and everything seems to be working perfectly. Much appreciated!