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Windows 7: Ricoh_R5C833_A00_R240788 installed but not accepted by device

04 Sep 2012   #1

Windows 7 X64
Ricoh_R5C833_A00_R240788 installed but not accepted by device

Computer is a Studio 1558 using Windows X 64 bit. I've got two base system drivers and a unknown device showing up in my device manager with a yellow exclamation point. I checked the hardware ids and got the following:

base system device:

base system device:

unknown device:

It says the drivers aren't installed, and when I ask it to do so/update the driver/check for hardware changes, it tries to install the device and fails. The control panel action center offers to let me download the driver. I do, and it downloads Ricoh_R5C833_A00_R240788 for all of them. I got through the installing process, get a "yay you have installed this" message, then let it restart my computer. However, the devices still say there is no device driver installed.

What's my next step?

My System SpecsSystem Spec


 Ricoh_R5C833_A00_R240788 installed but not accepted by device

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