Computer is a Studio 1558 using Windows X 64 bit. I've got two base system drivers and a unknown device showing up in my device manager with a yellow exclamation point. I checked the hardware ids and got the following:
base system device:
PCI\VEN_1180&DEV_E230&SUBSYS_04131028&REV_01
PCI\VEN_1180&DEV_E230&SUBSYS_04131028
PCI\VEN_1180&DEV_E230&CC_088000
PCI\VEN_1180&DEV_E230&CC_0880
base system device:
PCI\VEN_1180&DEV_E852&SUBSYS_04131028&REV_01
PCI\VEN_1180&DEV_E852&SUBSYS_04131028
PCI\VEN_1180&DEV_E852&CC_088000
PCI\VEN_1180&DEV_E852&CC_0880
unknown device:
ACPI\SMO8800
*SMO8800
It says the drivers aren't installed, and when I ask it to do so/update the driver/check for hardware changes, it tries to install the device and fails. The control panel action center offers to let me download the driver. I do, and it downloads Ricoh_R5C833_A00_R240788 for all of them. I got through the installing process, get a "yay you have installed this" message, then let it restart my computer. However, the devices still say there is no device driver installed.
What's my next step?