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Windows 7: nVIDIA Driver not working after BSOD

08 Sep 2012   #1

nVIDIA Driver not working after BSOD

Hey everyone,

Yesterday I experienced my first BSOD on my ASUS K52Jc laptop, running Windows 7, the BSOD was completely random.

After restarting itself, the resolution was reset to 800x600 (or the default, something along those lines). After logging in, Windows reinstalled the Display Driver - Intel(R) HD Graphics, which thus fixed my resolution problem, however the nVIDIA GeForce 310M driver was not working. I know this by checking the Device Manager, not located there, and the nVIDIA Control Panel does not work, as my computer says I dont have the graphics card.

Thus, I attempted to install the latest three versions of the driver (from both ASUS and nVIDIA websites), however each time I received an error prior to the installation, something along the lines of not being compatible with my system. I also attempted several system restores back to previous dates.

Does anyone have a possible solution to my problem, as my last resort will be sending it to ASUS for repair, which is unwanted as I am approaching exams. It is bareable without nVIDIA function, but not ideal.

If you need more info on anything, including system specs just let me know.

-64-bit Win 7
-ASUS K52Jc (i5)

NOTE: Both the Intel(R) HD Graphics and nVIDIA GeForce 310M were functioning and installed prior to the BSOD

My System SpecsSystem Spec

08 Sep 2012   #2

Windows 7 Ultimate 64

Silly answer But.... Are you installing the correct driver for your OS and not The same driver for another OS

Edit: Just to let you know you may have answered your own question you actual NVIDIA card may be the reason you had the BSOD infact if that's whats not responding id say it pretty much is the reason.

What NVIDIA do you have and is the computer showing you have the card you need to install drivers?

Little bit more info ? Laptop specs? graphics?
My System SpecsSystem Spec
08 Sep 2012   #3


thank you for your reply, and yes, I have downloaded the Windows 7-64 bit driver

EDIT: Card: GeForce 310M (CUDA 1GB)
Specs: Windows 7 Home Premium, SP1, Core i5, 64-bit, 4GB Ram (anything else)

And when i go into device manager, it doesnt show up, so the computer isnt reconising it
My System SpecsSystem Spec

08 Sep 2012   #4

Windows 7 Ultimate 64

Have you checked the Bios to see if anything is disabled maybe and also also you say you tried to install it did you to to force install or just run setup?
My System SpecsSystem Spec
08 Sep 2012   #5


Im sorry if i come across stupid, i know some things but not a lot. How/where can i check the BIOS, and i just ran the setup...

EDIT: i downloaded the file, which gets transfered to a folder on my C drive. I run the setup.exe application, and it does a 'System Check' - then gives me the message NVIDIA installer cannot continue: This graphics driver could not find compatible graphics hardware.
My System SpecsSystem Spec
08 Sep 2012   #6

Windows 7 Ultimate 64

Wait you have just re installed windows ? your not telling me much until after :P your jumping the gun

and most motherboards as soon as you fire up press delete button a few times it will take you to bios search the options for anything to do with your video and see if anything was disbaled etc and let me know ?
My System SpecsSystem Spec
08 Sep 2012   #7

Windows 7 Ultimate 64

btw first can you go to device manager (start button>right click computer>select manage>on the left click device manager)

Then can you double click display adapter and print screen me what it says?
My System SpecsSystem Spec
08 Sep 2012   #8


No I havent reinstalled windows.

-Computer restarts
-Automatically installs Intel(R) HD Graphics which was one of the drivers installed prior BSOD
-Attempt to install NVIDIA driver, system restore to previous date, etc. - fails

As said in the OP, the under the Display Adapters, it only displays the Intel(R) HD Graphics, no NVIDIA present

I will restart and hit delete a few time, Ill get back to you!
My System SpecsSystem Spec
08 Sep 2012   #9

Windows 7 Ultimate 64

My bet is switch the bios to using your NVIDIA card as opposed to using your intel one. After reading it seems a common issue with either your laptop or Nvidia card. My guess is that because you had a BSOD your laptop has switched to using its generic motherboard Intel chip as a safety feature. I would see if you can change it to NVIDIA in bios that would be the reason as non detection as your laptop is powering the intel HD not your NVIDIA from what i understand is happening and doing from previous problems with this model.
My System SpecsSystem Spec
08 Sep 2012   #10

Windows 7 Ultimate 64

P.s sorry my bad your BIOS should be F2 forgot it was asus laptop. your looking for external video or NVIDIA video as im pretty sure it has been disabled and using INTEL HD
My System SpecsSystem Spec

 nVIDIA Driver not working after BSOD

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