Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: logitech webcam instalation problem

10 Sep 2012   #21
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by chris2busy View Post
Yes and yes...(as i said earlier i had it previously installed on win 7 32 bit..

After i skipped the message and installed anyway, it still used the generic driver (see screenshot)..the result was the same..non functional camera. (black screen)

Truly, i have no idea what could it be...
OK
The other advice was to go to the Logitech Website. Try this:
Clean install of Logitech camera software for Windows


My System SpecsSystem Spec
.
10 Sep 2012   #22
oxymoron02

Windows 7 Ultimate 64-bit
 
 

Mitchell I have this same webcam, and can confirm that the LED is only active when the unit is actually engaged and sending a video feed into the computer. Or thinks it is.

Quote   Quote: Originally Posted by mitchell65 View Post
Quote   Quote: Originally Posted by chris2busy View Post
.after i do a restart and windows just auto-instals the generic drivers by itself...
It would not do that if you followed my advice. It wwill not install drivers for a USB device that is not plugged in. Of course the light will stay on the ewebcam, it picks up its power supply from the USB lead. If you follow advice given we will try o help you, if you don't then I for one will go off to watch some paint dry!
My System SpecsSystem Spec
10 Sep 2012   #23
chris2busy

win 7
 
 

Quote   Quote: Originally Posted by oxymoron02 View Post
Mitchell I have this same webcam, and can confirm that the LED is only active when the unit is actually engaged and sending a video feed into the computer. Or thinks it is.

Quote   Quote: Originally Posted by mitchell65 View Post
Quote   Quote: Originally Posted by chris2busy View Post
.after i do a restart and windows just auto-instals the generic drivers by itself...
It would not do that if you followed my advice. It wwill not install drivers for a USB device that is not plugged in. Of course the light will stay on the ewebcam, it picks up its power supply from the USB lead. If you follow advice given we will try o help you, if you don't then I for one will go off to watch some paint dry!
i can confirm that, from my previous installation (win 7 32 bit)..i suppose it could be that it will not work with 64 bit?
My System SpecsSystem Spec
.

10 Sep 2012   #24
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

What have you got to loose by trying my Post 21?
My System SpecsSystem Spec
10 Sep 2012   #25
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Check your software downloads. Have you got file "lws231_full.??? (there is exe after the dot)?
My System SpecsSystem Spec
10 Sep 2012   #26
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by oxymoron02 View Post
Mitchell I have this same webcam, and can confirm that the LED is only active when the unit is actually engaged and sending a video feed into the computer. Or thinks it is.
Yes you are right, my mistake. Sorry
My System SpecsSystem Spec
10 Sep 2012   #27
chris2busy

win 7
 
 

Quote   Quote: Originally Posted by mitchell65 View Post
Check your software downloads. Have you got file "lws231_full.??? (there is exe after the dot)?
Yes i do (see SS)...i proceeded to start your intruction from post #21 now !


Attached Thumbnails
logitech webcam instalation problem-1.jpg  
My System SpecsSystem Spec
11 Sep 2012   #28
chris2busy

win 7
 
 

Quote   Quote: Originally Posted by mitchell65 View Post
Quote   Quote: Originally Posted by chris2busy View Post
Yes and yes...(as i said earlier i had it previously installed on win 7 32 bit..

After i skipped the message and installed anyway, it still used the generic driver (see screenshot)..the result was the same..non functional camera. (black screen)

Truly, i have no idea what could it be...
OK
The other advice was to go to the Logitech Website. Try this:
Clean install of Logitech camera software for Windows
Tried that just now...still no avail..
My System SpecsSystem Spec
11 Sep 2012   #29
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by chris2busy View Post

Tried that just now...still no avail..
What message did you receive at what stage? And when it came to the decision did you point the install to the lws231_full.exe file?
My System SpecsSystem Spec
11 Sep 2012   #30
chris2busy

win 7
 
 

Quote   Quote: Originally Posted by mitchell65 View Post
Quote   Quote: Originally Posted by chris2busy View Post

Tried that just now...still no avail..
What message did you receive at what stage? And when it came to the decision did you point the install to the lws231_full.exe file?
i got the exact same error in clean boot.."incompatible webcam detected"...it was unpluged at all times until the step that installer asked me to plug it in and thats when i got the error.
and yep.thats the installer i use (shown in screenshot 1 post above)..

Did quite a few googling on the issue and there seems to be alot of other ppl getting the same error.
My System SpecsSystem Spec
Reply

 logitech webcam instalation problem




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Logitech WebCam Drivers
Got a Logitech (QuickCam) Webcam, logitech website says no drivers are available for Vista or Windows 7 and telling me do buy a new camera! Part number is M/N: V-UBC40 If anyone hears of a third party offering them then do please let me know. Thanks
Drivers
LOgitech webcam
Hi Guys. I have a logitech webcam that i used to use with xp and could mail a photo etc without trouble. with windows seven it tells me No microsoft outlook profiles have been created and tells me to go through user accounts and click mail and the ADD. but mail isnt on the list. a friend told me...
Music, Pictures & Video
Logitech 910 Webcam NEED HELP PLEASE
I have a 910 Logitech webcam. I have installed and uninstalled the software and drivers over 20 times. I have talked to Logitech support numerous times. My problem is that my webcam is working perfect About 10 minutes later I get a message saying "Camshaell.exe Help" cannot be found and the web cam...
Hardware & Devices
Logitech Webcam Pro 9000
I've taken many videos and is there any way to splice them together so I will have just one take?
Music, Pictures & Video
Logitech ClickSmart 310 Webcam
Since I received my new (Dell) computer with Windows 7 (which I'm not exactly delighted with) neither my Logitech web cam or my Epson DX4800 scanner won't work and I can't find drivers anywhere. Can anyone help please?
Drivers
Logitech webcam > immediate BSOD
Fellow geeks. I got a new webcam, Logitech C600, a couple of months ago. Had problems to install it but eventually got it working. Using latest Logitech drivers. Haven't used camera now in past two weeks or so. Have tried today, resulting 6 BSOD's! It seems that every time I turn the camera...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:59.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App