logitech webcam instalation problem  

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  1. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #31

    Have just read you other thread of two days ago where you say Windows keeps crashing. Had I known this at the beginning we could have saved an awful lot of time and trouble. You clearly have an iffy Windows install. When you say you reformatted did you have Windows 7 64bit installed before and was the webcam working ok then? If you installed the Windows 7 for the first time did you install from a download or a disc. Either way where did your copy of Windows 7 come from?
      My Computer


  2. Posts : 33
    win 7
    Thread Starter
       #32

    mitchell65 said:
    Have just read you other thread of two days ago where you say Windows keeps crashing. Had I known this at the beginning we could have saved an awful lot of time and trouble. You clearly have an iffy Windows install. When you say you reformatted did you have Windows 7 64bit installed before and was the webcam working ok then? If you installed the Windows 7 for the first time did you install from a download or a disc. Either way where did your copy of Windows 7 come from?
    Oh i forgot to mark that topic as solved..well i have a wireless adaptor that included a usb cradle..it turns out that when this cradle was connected i got freezes..now i plugged it directly to the mobo usb port (without the cradle) and haven't had a single problem with that, ever since.

    ( TL-WN821NC - Welcome to TP-LINK )

    Yes i used that with windows7 32 bit version..The webcam used to work 100% fine then..
    now i reformated and gone to windows7 64 bit version.(webcam+drivers are compatible with both-as reported on cd label and website).

    On 32bit i had it installed with the cd and on the 64 bit, windows installed it itself before i even get the cd(then i got it in and installed).


    Both windows are official from the university i am in cooperation from their msdnaa alliance with MS.It is called dreamspark now ( https://www.dreamspark.com/ )
      My Computer


  3. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #33

    OK He's an idea. Try this
    Logitech SetPoint Driver 6.30.43 for Windows 64-bit - TechSpot Drivers

    If that doesn't work I am at a loss. I would recommend you contacct Logitech support!
      My Computer


  4. Posts : 33
    win 7
    Thread Starter
       #34

    mitchell65 said:
    OK He's an idea. Try this
    Logitech SetPoint Driver 6.30.43 for Windows 64-bit - TechSpot Drivers

    If that doesn't work I am at a loss. I would recommend you contacct Logitech support!
    Setpoint drivers is for mice and keyboards...oh well...it looks like a dead end..
      My Computer


  5. Posts : 252
    Windows 7 Ultimate 64-bit
       #35

    chris2busy said:
    i can confirm that, from my previous installation (win 7 32 bit)..i suppose it could be that it will not work with 64 bit?
    Unfortunately not the case. I have Windows 7 Ultimate 64-bit and the webcam works as intended. Incidentally I can't find (or I'm being a bit thick) whether you entirely erased all associated drivers through Device Manager. I believe in one post you expressed some sort of difficulty with doing so?
      My Computer


  6. Posts : 33
    win 7
    Thread Starter
       #36

    oxymoron02 said:
    chris2busy said:
    i can confirm that, from my previous installation (win 7 32 bit)..i suppose it could be that it will not work with 64 bit?
    Unfortunately not the case. I have Windows 7 Ultimate 64-bit and the webcam works as intended. Incidentally I can't find (or I'm being a bit thick) whether you entirely erased all associated drivers through Device Manager. I believe in one post you expressed some sort of difficulty with doing so?
    Drivers have been fixed..at least it seems that way..(see screenshot attached)

    but still camera just freezes...when i try to use it, i only get blank screen and no feed, also after i shut down the light on the webcam stays lit...EVEN if i shut down pc completely, the lid does not go out..
      My Computer


  7. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #37

    And what do you get if you double click on the webcam in the Imaging Devices (the top red box in your screenshot?
      My Computer


  8. Posts : 33
    win 7
    Thread Starter
       #38

    mitchell65 said:
    And what do you get if you double click on the webcam in the Imaging Devices (the top red box in your screenshot?
    well..That..
      My Computer


  9. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #39

    And when you click "Driver" does it show this one "13.31.1044.0"?
      My Computer


  10. Posts : 33
    win 7
    Thread Starter
       #40

    mitchell65 said:
    And when you click "Driver" does it show this one "13.31.1044.0"?
    nope.. a tad older one it seems..but i did install from the "lws231_full.exe" package...
      My Computer


 
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