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Windows 7: Webcam drivers for acer aspire 1410 notebook (11.6")

18 Sep 2012   #11
sbuxman

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

The laptop was sold in-store with XP installed, but there was a one-time free upgrade to Windows 7, which I almost immediately performed. The webcam worked like a charm. When corruption appeared to be setting in 2-3 years, max, into the life of my laptop, I reformatted the hard drive and reloaded everything per ACER instructions, which yielded, if I remember correctly, a very sluggish version of Vista. I figured I'd go for broke and try the Win7 Home Premium disks again, and voila, was booting back into 7. The webcam has not worked since, and it may not have been available as well when I first reformatted, but I never tried it because I was anxious to get rid of Vista asap.

I like the idea of EasyDriverPro, but the gimmick, of course, is the $30 I have to pay to have all the drivers identified in the free run, 32 in my case, upgraded to the latest versions

Now what?

Thanks...

sbuxman


My System SpecsSystem Spec
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18 Sep 2012   #12
x BlueRobot

 

Have you tried changing the view within the Device Manager to show hidden devices?

The device could have been hidden by Windows due to a missing driver, and then replaced with a generic device instead.

Device Manager > View > Show Hidden Devices

Also, have you tried installing the driver in compatibility mode?

Try this link - How To Install A Driver In Compatibility Mode (Windows 7)
My System SpecsSystem Spec
18 Sep 2012   #13
sbuxman

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

already tried both
My System SpecsSystem Spec
.

18 Sep 2012   #14
x BlueRobot

 

Quote   Quote: Originally Posted by sbuxman View Post
already tried both
I can't think of anything, but to either ring the Acer support line or do a clean re-install with Clean Reinstall - Factory OEM Windows 7 to see if Windows picks up any drivers for the webcam, since it is registering the webcam as a Microsoft product now.
My System SpecsSystem Spec
19 Sep 2012   #15
x BlueRobot

 

IGNORE the last post, I have last suggestion for you to try before you attempt to re install the operating system, have you attempted to search for the webcam within the Device Manager, as in have you attempted to install the webcam as a new device which hasn't been previously installed before?

Also, you said you had a one time upgrade from Windows XP to Windows 7? I'm sure your not able to directly upgrade from XP to 7, but would need to upgrade from XP to Vista then to 7. How did you upgrade? Was it with a CD/DVD?
My System SpecsSystem Spec
19 Sep 2012   #16
latecomer

win7 home premium 32bit OEM System Builder Pack
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
Please attach a screenshot of the Device manager:

Screenshots and Files - Upload and Post in Seven Forums

I guess the webcam is built by Acer, and is the webcam built into the laptop?
webcam is acer crystal eye webcam. they offer 3 software versions.
before downloading driver, make sure you choose what version of windows you have, some have diiferent software versions. but if your having problem with acer download, find what model of emachine is same as yours. acer emachine and gateway are the same company. i have the aspire 5515 which is same as the emachine e620. except the aspire doesnt have drivers for win7.
My System SpecsSystem Spec
19 Sep 2012   #17
x BlueRobot

 

I've just realised from the Acer driver checker screenshot, that the suggested driver was a 32-bit, whereas, you have stated within your system specifications a 64-bit OS :S

Although, the driver should have been appropriate to the operating system, as the driver was for 32-bit and 64-bit operating systems.
My System SpecsSystem Spec
19 Sep 2012   #18
sbuxman

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

response to post #15:

you ask, "have you attempted to search for the webcam within the Device Manager, as in have you attempted to install the webcam as a new device which hasn't been previously installed before?

Also, you said you had a one time upgrade from Windows XP to Windows 7? I'm sure your not able to directly upgrade from XP to 7, but would need to upgrade from XP to Vista then to 7. How did you upgrade? Was it with a CD/DVD?"

=====================

Other than finding "USB Camera" under "Imaging devices" in the Device Manager as mentioned previously, I'm not aware of any other method of searching for a webcam, if that's what you're asking? Have I "attempted to install the webcam as a new device which hasn't been previously installed before," again not sure what you're asking. As previously mentioned, the webcam came built in to the notebook's frame and worked just fine when it was first purchased. Is there a procedure to search for something in the DevMgr which is not already showing, since I had already toggled to the preference to "Show Hidden Devices?"

The one-time upgrade I mention came in the form of 2 DVDs provided with the system's original packaging: first DVD: Acer Upgrade DVD containing Acer Upgrade Wizard and Applications, drivers for Windows 7...second DVD: Microsoft Windows 7 Upgrade Media. When I reformatted the HDD using the procedure described on ACER's website for reformatting, the result I first booted into was Vista. I then used the two DVDs I describe above to convert to Windows 7. So the system I originally purchased came preloaded with XP, then I reformatted into Vista, and lastly used the 2 DVDs provided to gain Windows 7 Home Premium.

sbuxman
My System SpecsSystem Spec
19 Sep 2012   #19
sbuxman

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

response to post #16:

"...but if your having problem with acer download,..."

Since the problem does indeed to be involved with the events I describe in post #15, how can I determine what model of emachine is the same as my Aspire 1410 (11.6")?

sbuxman
My System SpecsSystem Spec
19 Sep 2012   #20
x BlueRobot

 

You mentioned the drivers for the web-cam were found on the first DVD provided by Acer, therefore the drivers should be on the DVD for the web-cam.

Below screenshot, illustrates how to scan for hardware changes with Device Manager:


Attached Thumbnails
Webcam drivers for acer aspire 1410 notebook (11.6")-device-manager-hardware.jpg  
My System SpecsSystem Spec
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 Webcam drivers for acer aspire 1410 notebook (11.6")




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