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Windows 7: I have a missing internet driver.......

24 Sep 2012   #1

windows 7
 
 
I have a missing internet driver.......

ok im at a public library and im trying to search for a driver for my granddad. He's recently switched to windows seven and is not able to access the internet. as my name says im technologically retarded when it comes to a computers more advanced functions . all i know is how to do skype facebook twitter and play games online . i can do some VERY basic things on the command prompt but not many. so if i dont know what your saying please don't get mad. if anyone has any helpful advice or would so kind as to walk me through what to do it would be very much appreciated.

THANK YOU!!

My System SpecsSystem Spec
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24 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

What is the NIC (Network Interface Card) he is using?

Go to Start > Program and Files > Type "Device Manager" (without quotes) > Network Adapters

Please screenshot using: Screenshots and Files - Upload and Post in Seven Forums

What was the previous operating system he was using?

Please note that there may not be drivers available for Windows 7
My System SpecsSystem Spec
24 Sep 2012   #3

Windows 7 Ultimate 64 bit
 
 

Sure...glad to help. I need the make and mode of the PC in question. With that information I can track down the needed drivers for you.
My System SpecsSystem Spec
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24 Sep 2012   #4
Microsoft MVP

 

Post back the PC make and model as requested.

If it's home-built then tell us the make/model of the Ethernet or Wireless adapter. These may be listed in the Device Manager under Network adapters. Type Device Manager in Search box above the bottom-left Start button.

It's possible the driver was installed with Windows 7 and you only need to find the connection icon in the bottom right System tray row of icons, left click on it to connect to your network, or rightclick it to run Troubleshooter which will tell you exactly what's needed.
My System SpecsSystem Spec
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 I have a missing internet driver.......





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