| Windows 7: installed software, but drivers for XP scanner cannot be found |
03 Oct 2012
|
#1 | | Windows 7 professional 64 bit Lancaster PA |
installed software, but drivers for XP scanner cannot be found Hi all, newbie here. I am attempting to install my older XP scanner on my new PC. But i am running into driver issues, which don't seem like normal issues you would encounter moving a peripheral from XP to Windows 7. This is what i did:
First i tried it with the OEM software.
After i download the software, i run the install,
(right click> XP SP3 mode >as administrator) which goes perfect, then the installer says to plug in the scanner, which i do. Then the fun starts:
1) The software says it cannot "find" the scanner
2) I run the devise manager and it knows the scanner is there, but says the drivers are not installed. I know the file they are located in, so i give the updater that path, but it says it cannot find that file.
Then I tried aftermarket software i know will allow this scanner to work with Windows 7. I get the same result.
I guess my questions are:
1)Installing software for a peripheral does not automatically install the driver until it is plugged in, and then the installer finishes the job, correct?
2) Why cannot the software connect or find the scanner? It worked a week ago on my old XP machine, and i checked all the connections.The device manager shows it being there, but needs troubleshooting, which then says it need drivers installed, and around i go again, lol
I am submitting 3 pics, one of which shows the OEM software on the lower right of the screen saying scanner is not connected, even though it is. Any help would be greatly appreciated!! | My System Specs |
| System Manufacturer/Model Number HP 505B B2C02UT Business Desktop OS Windows 7 professional 64 bit CPU AMD Athlon(tm) II X2 220 Processor Motherboard PEGATRON (2A99) Memory 3GB Graphics Card NVIDIA GeForce 6150SE nForce 430 Sound Card Realtek ALC662 High Definition Audio Monitor(s) Displays OEM Dell CRT Screen Resolution poor Keyboard wired Logitech K120 Mouse wired M100 mice PSU OEM HP 300 watt Case OEM Cooling OEM Hard Drives (1) NCQ Smart IV 500GB Hard Drive - 7,200RPM - SATA 3.0Gb/s Internet Speed G5 High Speed Internet |
03 Oct 2012
|
#2 | | Windows 7 Home Premium 64 bit. SP-1 Northern Ohio |
The best I can tell your printer is not compatible with Windows 7. Lexmark Z 640 Specs (printer - color - ink-jet) - Inkjet Printers - CNET Reviews
------------------------ Software / System Requirements - Software Included Drivers & Utilities
- OS Required Microsoft Windows 98SE/2000/ME/XP
| My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home made Desktop OS Windows 7 Home Premium 64 bit. SP-1 CPU Intel i7-960-3.2 @ 4.25 Motherboard ASUS P6X58D-E Memory KINGSTON KHX2000C9, Hyper X,12 GIGS Graphics Card MSI/Nvidia/460GTX-Cyclone 1GD5/OC Monitor(s) Displays DYNEX 40 IN. Screen Resolution 1920-1080 or 1280-720 HDMI Keyboard M/S 3000 v 2.0 wireless Mouse M/S 5000 wireless PSU Corsair AX-850 Plus Gold Case Corsair 600T (Black) + side panel with 2 140 mm Noctua fans Cooling Corsair H50/2 Noctua NF-P12 (120 mm) Push/Pull- Hard Drives INTEL SSD 120GB-SER 510
Seagate 1TB SATA 600 7200 rpm Hard Drive Internet Speed 3.0 mb Antivirus Microsoft Security Eesentials Browser I.E. 10 default/Firefox Other Info LG BluRay-Read/Write
Sound system
KLipsch-THX
Asus Router RTN-12
2 Noctua 140 added on top of 600t case
Malwarebytes Anti Malware Professional
Windows 7 Firewall |
03 Oct 2012
|
#3 | | Windows 7 professional 64 bit Lancaster PA |
Sorry its a scanner, not a printer. Others have gotten it to install, but i have weird driver issues. I just need someone to read my post to see whats going on, and try to answer my questions, so that i know what my options are, thx. | My System Specs | | System Manufacturer/Model Number HP 505B B2C02UT Business Desktop OS Windows 7 professional 64 bit CPU AMD Athlon(tm) II X2 220 Processor Motherboard PEGATRON (2A99) Memory 3GB Graphics Card NVIDIA GeForce 6150SE nForce 430 Sound Card Realtek ALC662 High Definition Audio Monitor(s) Displays OEM Dell CRT Screen Resolution poor Keyboard wired Logitech K120 Mouse wired M100 mice PSU OEM HP 300 watt Case OEM Cooling OEM Hard Drives (1) NCQ Smart IV 500GB Hard Drive - 7,200RPM - SATA 3.0Gb/s Internet Speed G5 High Speed Internet |
03 Oct 2012
|
#4 | | Windows 7 Pro SP1 64-bit England, Cheshire |
What is the make and model of your scanner? | My System Specs | | System Manufacturer/Model Number Self Built OS Windows 7 Pro SP1 64-bit CPU Intel Core i5-2500K @ 3.30GHz - S1155 Motherboard Asus P8P67 LE Rev3, Intel P67, S115 Memory 8GB Corsair DDR3 XMS3, PC3-12800 Graphics Card 1GB XFX Radeon HD 6770, PCI-E 2.1 (x16) Sound Card On-Board Monitor(s) Displays 2 x 19" {Entended Display} Screen Resolution 1280 x 1024 Keyboard Logitech K120 Mouse World of Warcraft Cataclysm MMO Gaming Mouse PSU 550W Coolermaster GX550 Case Silverstone Precision PS04B Cooling Stock Hard Drives 1TB Seagate Internet Speed 40 MB |
03 Oct 2012
|
#5 | | Windows 7 professional 64 bit Lancaster PA |
Visioneer OneTouch 7100 USB scanner
See: Visioneer OneTouch 7100 Drivers
Alot of people have gotten it to work from this thread, in various ways though!
And i tried: VueScan Scanner Software for Windows 8, Mac OS X 10.8 (Mountain Lion), Linux, iPhone, iPad, iPod
They list the scanner
I just do not understand why no drivers are being found, nor can the software connect to it?
Thanks for your help!!! 
sorry, the URLs dont lok the same | My System Specs | | System Manufacturer/Model Number HP 505B B2C02UT Business Desktop OS Windows 7 professional 64 bit CPU AMD Athlon(tm) II X2 220 Processor Motherboard PEGATRON (2A99) Memory 3GB Graphics Card NVIDIA GeForce 6150SE nForce 430 Sound Card Realtek ALC662 High Definition Audio Monitor(s) Displays OEM Dell CRT Screen Resolution poor Keyboard wired Logitech K120 Mouse wired M100 mice PSU OEM HP 300 watt Case OEM Cooling OEM Hard Drives (1) NCQ Smart IV 500GB Hard Drive - 7,200RPM - SATA 3.0Gb/s Internet Speed G5 High Speed Internet |
04 Oct 2012
|
#6 | | Windows 7 Home Premium 64 bit. SP-1 Northern Ohio |
Because the model of your scanner wasn't in you post until JDobbsy requested. I assumed the printer/scanner in your picture with the green check mark was what the question was about. Now that we know the scanner that is in question we can go farther.
I have no idea how others got it to work, except Windows 7 isn't a Apple IPhone, IPad ect. This is information I have found. If Windows 7 doesn't except this scanner I, Layback Bear would suggest not using it but getting one that is designed to work with Windows 7. Visioneer OneTouch 7100 Specifications Supported Operating Systems OneTouch 3.0 - Windows XP with SP 1 / 2000 / Me / 98SE | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home made Desktop OS Windows 7 Home Premium 64 bit. SP-1 CPU Intel i7-960-3.2 @ 4.25 Motherboard ASUS P6X58D-E Memory KINGSTON KHX2000C9, Hyper X,12 GIGS Graphics Card MSI/Nvidia/460GTX-Cyclone 1GD5/OC Monitor(s) Displays DYNEX 40 IN. Screen Resolution 1920-1080 or 1280-720 HDMI Keyboard M/S 3000 v 2.0 wireless Mouse M/S 5000 wireless PSU Corsair AX-850 Plus Gold Case Corsair 600T (Black) + side panel with 2 140 mm Noctua fans Cooling Corsair H50/2 Noctua NF-P12 (120 mm) Push/Pull- Hard Drives INTEL SSD 120GB-SER 510
Seagate 1TB SATA 600 7200 rpm Hard Drive Internet Speed 3.0 mb Antivirus Microsoft Security Eesentials Browser I.E. 10 default/Firefox Other Info LG BluRay-Read/Write
Sound system
KLipsch-THX
Asus Router RTN-12
2 Noctua 140 added on top of 600t case
Malwarebytes Anti Malware Professional
Windows 7 Firewall |
11 Oct 2012
|
#7 | | Windows 7 professional 64 bit Lancaster PA |
Hey layback i am marking this as solved. I was in contact with the aftermarket software developer for universal scanner drivers, (VueScan) and he said my scanner is particularly difficult, so i will be selling it on Craigslist. When funds present themselves i will get a Win 7 compatible one. thanks for the help. | My System Specs | | System Manufacturer/Model Number HP 505B B2C02UT Business Desktop OS Windows 7 professional 64 bit CPU AMD Athlon(tm) II X2 220 Processor Motherboard PEGATRON (2A99) Memory 3GB Graphics Card NVIDIA GeForce 6150SE nForce 430 Sound Card Realtek ALC662 High Definition Audio Monitor(s) Displays OEM Dell CRT Screen Resolution poor Keyboard wired Logitech K120 Mouse wired M100 mice PSU OEM HP 300 watt Case OEM Cooling OEM Hard Drives (1) NCQ Smart IV 500GB Hard Drive - 7,200RPM - SATA 3.0Gb/s Internet Speed G5 High Speed Internet |
11 Oct 2012
|
#8 | | Windows 7 Home Premium 64 bit. SP-1 Northern Ohio |
Your quiet welcome.
Happy computing. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home made Desktop OS Windows 7 Home Premium 64 bit. SP-1 CPU Intel i7-960-3.2 @ 4.25 Motherboard ASUS P6X58D-E Memory KINGSTON KHX2000C9, Hyper X,12 GIGS Graphics Card MSI/Nvidia/460GTX-Cyclone 1GD5/OC Monitor(s) Displays DYNEX 40 IN. Screen Resolution 1920-1080 or 1280-720 HDMI Keyboard M/S 3000 v 2.0 wireless Mouse M/S 5000 wireless PSU Corsair AX-850 Plus Gold Case Corsair 600T (Black) + side panel with 2 140 mm Noctua fans Cooling Corsair H50/2 Noctua NF-P12 (120 mm) Push/Pull- Hard Drives INTEL SSD 120GB-SER 510
Seagate 1TB SATA 600 7200 rpm Hard Drive Internet Speed 3.0 mb Antivirus Microsoft Security Eesentials Browser I.E. 10 default/Firefox Other Info LG BluRay-Read/Write
Sound system
KLipsch-THX
Asus Router RTN-12
2 Noctua 140 added on top of 600t case
Malwarebytes Anti Malware Professional
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