Issues when installing HP AIO Printet C4380.  

Hi.

Got a new router here, and would set up my HP C4380 again.

The install nearly went ok, and I can see the printer in the router and all should be ok.

But no. I get this errorsituationcode at the very last part of the softwareinstall:

---------------------------
Error Installing Code: 01364428
---------------------------
The following lines were retrieved from the log of installation errors



LaunchApp(X:\hpqtra08.exe -shutDown,1,00000000,00000000) failed with 2

Error opening key HKLM\SOFTWARE\Hewlett-Packard\Install\{988329F4-A1A1-4D51-803C-EF2725A97627}. error=2

Error Event was set

Setup launched with error cmd line


---------------------------
OK
---------------------------

And also I get this:



I cannot find anything by googling it.

What can I do.

BTW the uninstall is a pain. Even using Revo Uninstaller, that should remove all leftovers.

Thanks in advance

New attachment attached

We need an English translation please.

darkhorse said:

Hi.

Got a new router here, and would set up my HP C4380 again.

The install nearly went ok, and I can see the printer in the router and all should be ok.

But no. I get this errorsituationcode at the very last part of the softwareinstall:

---------------------------
Fejlsituationskode: 01364428
---------------------------
Følgende linjer blev hentet fra logfilen over installationsfejl.



LaunchApp(X:\hpqtra08.exe -shutDown,1,00000000,00000000) failed with 2

Error opening key HKLM\SOFTWARE\Hewlett-Packard\Install\{988329F4-A1A1-4D51-803C-EF2725A97627}. error=2

Error Event was set

Setup launched with error cmd line


---------------------------
OK
---------------------------

And also I get this:



I cannot find anything by googling it.

What can I do.

BTW the uninstall is a pain. Even using Revo Uninstaller, that should remove all leftovers.

Thanks in advance

Carl Lawrence said:

We need an English translation please.

Code:

Error Code: 01364428
---------------------------
The following was retrieved from the installation error log.


LaunchApp(X:\hpqtra08.exe -shutDown,1,00000000,00000000) failed with 2

Error opening key HKLM\SOFTWARE\Hewlett-Packard\Install\{988329F4-A1A1-4D51-803C-EF2725A97627}.  error=2

Error Event was set

Setup launched with error cmd line


---------------------------
OK   
---------------------------