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Windows 7: Issues when installing HP AIO Printet C4380.


09 Oct 2012   #1

Windows 7 Ultimate
 
 
Issues when installing HP AIO Printet C4380.

Hi.

Got a new router here, and would set up my HP C4380 again.

The install nearly went ok, and I can see the printer in the router and all should be ok.

But no. I get this errorsituationcode at the very last part of the softwareinstall:


Quote:
---------------------------
Error Installing Code: 01364428
---------------------------
The following lines were retrieved from the log of installation errors



LaunchApp(X:\hpqtra08.exe -shutDown,1,00000000,00000000) failed with 2

Error opening key HKLM\SOFTWARE\Hewlett-Packard\Install\{988329F4-A1A1-4D51-803C-EF2725A97627}. error=2

Error Event was set

Setup launched with error cmd line


---------------------------
OK
---------------------------
And also I get this:



I cannot find anything by googling it.

What can I do.

BTW the uninstall is a pain. Even using Revo Uninstaller, that should remove all leftovers.

Thanks in advance

New attachment attached




Attached Images
 
My System SpecsSystem Spec
.

10 Oct 2012   #2

Dual-boot: Windows 7 HP 32-bit SP1 & Windows XP Pro 32-bit SP2.
 
 

We need an English translation please.
My System SpecsSystem Spec
10 Oct 2012   #3

Windows 7 Ultimate SP1 x64
 
 

Quote   Quote: Originally Posted by darkhorse View Post
Hi.

Got a new router here, and would set up my HP C4380 again.

The install nearly went ok, and I can see the printer in the router and all should be ok.

But no. I get this errorsituationcode at the very last part of the softwareinstall:


Quote:
---------------------------
Fejlsituationskode: 01364428
---------------------------
Følgende linjer blev hentet fra logfilen over installationsfejl.



LaunchApp(X:\hpqtra08.exe -shutDown,1,00000000,00000000) failed with 2

Error opening key HKLM\SOFTWARE\Hewlett-Packard\Install\{988329F4-A1A1-4D51-803C-EF2725A97627}. error=2

Error Event was set

Setup launched with error cmd line


---------------------------
OK
---------------------------
And also I get this:



I cannot find anything by googling it.

What can I do.

BTW the uninstall is a pain. Even using Revo Uninstaller, that should remove all leftovers.

Thanks in advance
Quote   Quote: Originally Posted by Carl Lawrence View Post
We need an English translation please.
Code:
Error Code: 01364428
---------------------------
The following was retrieved from the installation error log.


LaunchApp(X:\hpqtra08.exe -shutDown,1,00000000,00000000) failed with 2

Error opening key HKLM\SOFTWARE\Hewlett-Packard\Install\{988329F4-A1A1-4D51-803C-EF2725A97627}.  error=2

Error Event was set

Setup launched with error cmd line


---------------------------
OK   
---------------------------
My System SpecsSystem Spec
.


11 Oct 2012   #4

Windows 7 Ultimate
 
 

I did a translation the best I could, but obviously not ok.

So I apllogize for the inconveniece I made here, and will uninstall that HP software
My System SpecsSystem Spec
Reply

 Issues when installing HP AIO Printet C4380.




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