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Windows 7: cannot find or install ethernet controller or chipset drivers

13 Oct 2012   #1

windows 7 home premium 64 bit
 
 
cannot find or install ethernet controller or chipset drivers

Hi.
I have an Advent DT1404. Windows 7 home premium 64 bit.
The motherboard is Foxconn H61MXL/H61MXL-K.
I have a message to say Code 28, no ethernet controller driver.
I have downloaded a Lan driver from Foxconn and a chipset driver, but I cannot install them as I do not know how to.The device manager cannot find them.
Can anyone help? Also, do I need the ethernet controller given that my pc is connected wirelessly to the internet?
My pc is running slow and freezing a lot, but I do not know if this is connected to there being no ethernet controller working. Does anyone know?
Thanks a lot,
laurencewithau

My System SpecsSystem Spec
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13 Oct 2012   #2

Windows 7 Home 64-Bit
 
 

Hi, I use a piece of software called SlimDriver. Give that a go. Download it, run it, and it finds any drivers that are missing or needing updating
My System SpecsSystem Spec
13 Oct 2012   #3

Win7 Pro 32-bit, Win8 Pro 32-bit
 
 

Quote   Quote: Originally Posted by laurencewithau View Post
Hi.
I have an Advent DT1404. Windows 7 home premium 64 bit.
The motherboard is Foxconn H61MXL/H61MXL-K.
I have a message to say Code 28, no ethernet controller driver.
I have downloaded a Lan driver from Foxconn and a chipset driver, but I cannot install them as I do not know how to.
If you went to the foxconnchannel.com website and downloaded the Lan driver from there -- you would have noticed that it is a .rar file -- a compressed archive file. You need to uncompress that file -- using something like WinZip.

I grabbed the AR813x_AR815x_v1.0.2.51_WHQL.rar file and uncompressed it -- and it creates a bunch of files. There is a readme file with instructions, but you can probably just double-click the setup.exe file to install the drivers.

Quote:
Also, do I need the ethernet controller given that my pc is connected wirelessly to the internet?
No, but it is often better to download large files using a wired ethernet connection as you generally get faster speeds.
Quote:
My pc is running slow and freezing a lot, but I do not know if this is connected to there being no ethernet controller working. Does anyone know?
NO, the performance of your PC is unrelated to the lack of an Ethernet driver. Freezing a lot could be a virus, but it could also be overheating and/or a failing hard drive.
My System SpecsSystem Spec
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16 Oct 2012   #4

windows 7 home premium 64 bit
 
 

thank you harlem. I tried slimdriver and it found some drivers but not the ethernet controller one.
Thanks anyway,
laurencewithau
My System SpecsSystem Spec
16 Oct 2012   #5

windows 7 home premium 64 bit
 
 

thank you mark phelps. good to know i do not need controller with wireless internet , but I was thinking of making it wired, so I'm still trying to get the drivers. My problem is that i do not know how to install the drivers once downloaded. I could try to use winzip but it's not free and I can't be sure I'd know how to use it.Thanks again, and for the info about system freezing.
Laurencewithau
My System SpecsSystem Spec
17 Oct 2012   #6

Win7 Pro 32-bit, Win8 Pro 32-bit
 
 

Quote   Quote: Originally Posted by laurencewithau View Post
.My problem is that i do not know how to install the drivers once downloaded.
I told you HOW to do that -- you have to uncompress the .rar file and then double-click on setup.exe.

Quote:
I could try to use winzip but it's not free and I can't be sure I'd know how to use it.
Then download and use the 7-Zip app (.exe) from
Code:
7-Zip
My System SpecsSystem Spec
19 Oct 2012   #7

windows 7 home premium 64 bit
 
 

thank you Mark Phelps. I have at last been able to install the controller driver, which has solved the problem. I did as you suggested, but there was a lot of trial and error before then, so perhaps I can pass on some of what I have learned along the way.

When I went to the Foxconn site I was faced with a long list of drivers, and although I knew by then that I was looking for a Lan and chipset driver there was more than one to choose from.Giving up on that, I went to the Advent site and looked at product support. It was then easier to find the drivers, and in any case I could have downloaded all the drivers on their list, knowing that the controller and chipset drivers would be there somewhere.
This is what happened when I downloaded a driver: I clicked on the file at bottom left of screen, which is where they all seem to be downloaded to.A page then opened up. If the file was a zip file, which it would say on it, then at the top of the page it would say 'extract all files'. clicking on this would unzip the sub-files, which would be displayed on the page.
if the file was not a zip file, the sub-files would already be displayed. I then scrolled down to the last few sub-files, where I found 'setup'. If there was more than one 'setup' sub-file I clicked on the one that said 'application'. Either way, the resulting instructions were easy to follow.
I would guess, then, that sometimes it is easier to go the pc manufacturer product support site than to the device site. Also, or at least in my own case, a zip file can be unzipped in the way that I did it, presumably the same with all windows 7 systems, rather than by using Winzip, which is not free.
Also, it seems, as Mark Phelps indicated, that there is always a 'setup' sub-file in the file list, which can be used to install the downloaded drivers.
Finally, it is worth pointing out that on my pc, and presumably the same with all windows 7 operating systems, there is a driver update facility. Open 'help and support'. in start menu.Enter 'driver update' in search box.Click on 'update your software, drivers or BIOS'. Then click on link to software and driver downloads. I hope that this will be a help to some people, so that they don't have to labour as hard as I did at solving the problem of finding and installing drivers.
My System SpecsSystem Spec
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 cannot find or install ethernet controller or chipset drivers




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