Hello, this is my first post so I hope someone can help me.
I've recently built my PC and I'm having problems with some USBs at the back of my computer. I realise that this can be considered a motherboard issue but please let me fully describe the situation.
Motherboard: Gigabyte Z77X-D3H
BIOS Version: F15 (Up-to-date)
OS: Windows 7 Professional, 64 Bit.
RAM: Crucial 8GB (2x4GB) DDR3 1600Mhz Ballistix Sport Memory Kit CL9 (9-9-9-24) 1.5V
Processor: Intel 3rd Generation Core i5-3570K
My device manager shows that the USBs are indeed, not working:
Windows tries to update these drivers
, but to no avail:
And so I've proceeded to go directly to the manufacturer's website and download the VIA USB Drivers. When I begin the setup, it seems to work initially but then abruptly brings up this message:
I've tried the solutions found on the Microsoft Support webpage, by attempting to install it in both Safe Mode and after a Clean Boot. But the same error applies with the Clean Boot and an 1607 error instead during Safe Mode. I've tried using Right Click > Compatibility Mode but that didn't work either.
I've also tried different Setup.exe files for the driver
update but they all come with the same message. I've looked up the 1608 issue and found that this has happened for a few games (Flight Simulator and some Finding Nemo game) and am confused to why is it happening now. I have successfully installed applications before, and even some games (via. Steam).
In addition, I should mention that I've updated Windows Update fully and I've used Run As Administrator in all occasions, I am also the only user on this computer.
I've tried to follow: Microsoft Games: InstallShield Error Messages
but the FixIt didn't fix it.
I've seen lots of suggestions to go to Download: Windows Installer 4.5 - Microsoft Download Center - Download Details
- but there's never an option for Windows 7. And I've checked and found that my Installer is enabled.
I've also just made another Administrator account and attempted to install, it also failed with the same message.
Thank you very much for your time in reading this, I hope this post abides by the forum rules and really wish someone can help me.
I also have another issue but it is less pressing than this current one. This message keeps coming up during Startup:
Any ideas? Many thanks again!
EDIT: I've put in the Utility CD included with my motherboard and it has gotten rid of 3 of the 4 Exclamation Marks. But the USBs still don't work and I still cannot install the drivers.