|17 Oct 2012||#1|
| || |
CD/DVD drive not reading
Hi, I bough a new laptop 2 weeks ago (Asus with windows 7) and decide it was the time to install Microsoft office today, what a surprise the CD drive can't read anything...I've tried CD, DVD and Blue ray nothing work!
Basically, when I click on the DVD RW drive it open the DVD reader and said <please insert disc into drive>. Then, it start reading for 2 seconds, stop before opening anything and bring me back the same error <please insert disc into drive> like if there was nothing in the drive. I think the drive itself is functional it is only a reading issue. I found some tips but nothing work for me.
I tried :
- the Microsoft fix it scan and everything i found on Microsoft support website. Troubleshooting ended saying <CD/DVD drive is not readable not fixed>
-Drive properties says <this device is working properly>
-update <drive is up to date>
-to deleted upper and lower filters and restart the computer
please help and by the way I have basic knowledge about computer so I need full explanations
|My System Specs|
|Similar help and support threads for2: CD/DVD drive not reading|
|CD/DVD RW Drive is reading DVDs, but not CDs||Hardware & Devices|
|HELP !!! My DVD drive stopped reading||Hardware & Devices|
|DvD drive (BD-ROM Drive (I:)) not reading disks||Hardware & Devices|
|Win7 not reading DVD drive||Hardware & Devices|
|DVD Drive not reading CD's||Performance & Maintenance|
|DVD drive not reading disks||Hardware & Devices|
|4GB USB Drive reading 1.99TB||Hardware & Devices|
|Our Sites ||Site Links ||About Us ||Find Us |
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd
All times are GMT -5. The time now is 08:29 PM.