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Windows 7: New hard drive installed - now missing vital drivers

29 Oct 2012   #1
waleswelshy

Windows 7 home 64bit
 
 
New hard drive installed - now missing vital drivers

Hi folks,

As the title says, I have had to put a new hard drive in my partners computer.

Following the installation of Windows 7, via the use of a recovery disc taken from Windows website, I am now missing several drivers.

The system:

Samsung NP RV 720 A02UK
Windows 7 Home 64bit

The missing drivers:

Ethernet controller
PCI Simple Communications Controller
SM Bus Controller

I am missing the Samsung recovery console also.

I have been in contact with Samsung, both verbally and via their site and seem to be getting nowhere, they simply advise downloading the drivers from their site and taking the computer to a Samsung repair centre to have them put the recovery console back on to the computer.

I have no access to the internet with the computer in its current state, the driver downloads are not transferring across, and I live a long way from the repair centre to drop the computer with them.

I am going round in circles and getting nowhere fast, I've done a search of this site to look for the solution but it seems that the solutions are system specific.

Any help most seriously appreciated.


My System SpecsSystem Spec
29 Oct 2012   #2
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

Quote   Quote: Originally Posted by waleswelshy View Post
Following the installation of Windows 7, via the use of a recovery disc taken from Windows website, I am now missing several drivers.
"Recovery disk taken from Windows website".


What's that, exactly?

Why not try an ISO downloaded and burned from mydigitallife.info?

Official Windows 7 SP1 ISO from Digital River My Digital Life

I can understand why the Ethernet drive is critical. I'd download it from Samsung via another PC and get it on a CD, DVD, or USB thumb drive so you can then get it on the Samsung.

In my experience, the lack of PCI Simple Communications Controller and SM Bus Controller drivers may not affect functionality. I wouldn't get in a panic over those two items unless the PC didn't perform as expected and you had specific reasons to think those drivers were the problem.

Have you considered and rejected the idea of cloning or imaging the installation on the old hard drive to the new hard drive, rather than a clean install?
My System SpecsSystem Spec
31 Oct 2012   #3
waleswelshy

Windows 7 home 64bit
 
 

Hi ignatzatsonic, thanks for your reply.

My apologies for the way I have addressed your post, I can not see how to bring in quotations as you have.

"Recovery disk taken from Windows website". What's that, exactly?

I'm not exactly sure tbh - that is a loose translation of my partners description of her attempt to get things working. I believe she has downloaded the OS from Windows in a recovery "mode".

Why not try an ISO downloaded and burned from mydigitallife.info?

Next port of call I think - thanks

Official Windows 7 SP1 ISO from Digital River My Digital Life

I can understand why the Ethernet drive is critical. I'd download it from Samsung via another PC and get it on a CD, DVD, or USB thumb drive so you can then get it on the Samsung. I've downloaded several and put them on (or attempted to put them on) her sysytem. Nothing comes of it?

In my experience, the lack of PCI Simple Communications Controller and SM Bus Controller drivers may not affect functionality. I wouldn't get in a panic over those two items unless the PC didn't perform as expected and you had specific reasons to think those drivers were the problem.

Have you considered and rejected the idea of cloning or imaging the installation on the old hard drive to the new hard drive, rather than a clean install? I've no idea how to do this or if it is worth looking in to.
My System SpecsSystem Spec
31 Oct 2012   #4
waleswelshy

Windows 7 home 64bit
 
 

As yet nothing has worked.

I have had to replace a HD which failed, the newly installed HD has this evening had a clean install of Win7 carried out, but the same drivers are missing.

I have attempted to install the appropriate ethernet driver from the Samsung site, but they are not recognised by the computer when I request it update from a driver on the computer.

ignatzatsonic, may it be possible to clone a HD which may have failed as a result of water damage?
I have attempted to install the ISO download from mydigitallife as per your recommendation but the only option I have when installing this is to "burn a disc" and this is only available to drive D, not C as I would expect.

Can anyone recommend any other methods to sort this problem?
My System SpecsSystem Spec
06 Nov 2012   #5
waleswelshy

Windows 7 home 64bit
 
 

I am going to be shutting down this thread as it does not look like it will go anywhere. Out of courtesy I want to thank the contributors to this thread whilst doing so.

Thanks for the input guys, as I said all help has been appreciated.

It is difficult to help someone who has little idea of the problem in the first place

Cheers
My System SpecsSystem Spec
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 New hard drive installed - now missing vital drivers




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