I have a standard wireless USB mouse that installs in 2 out of 3 of my Windows x64 systems. All three of my systems are the same hardware and OS level.
It is a "2.4G Keyboard Mouse" and you can see it here
In two of the systems it is in it installs alongside the other wireless keyboard and mouse and works no problem.
In the third machine it says it cannot find a driver
. When I try to install by giving it the location of windows/system32/drivers
it has an error when trying to install it: "The system cannot find the specified file". Here is a screenshot:
I have a microsoft desktop 6000 receiver which is a similar device, but have even tried uninstalling it.
Now both of these are class drivers and work simply from usb.inf. They are both simple Class drivers and there should be no issue. On two of the three machines there is no issue and the class driver installs ok. Here is a picture of the composite device installed:
I have even gone so far as using a copy of the driver folder as a base for finding the driver for it, it says it can't find it.
Has anyone any idea what could be broken in my driver models? I have tried a repair on windows system files and that doesn't help either. I have checked for duplicate or ghost devices, there are none.
I am usually giving other people help with this type of thing, but this has me totally stumped! It's a stinker and no mistake. I have been working on it for hours now and run out of ideas.
Just in case anyone directs me to the manufacturer web site for a driver: this is not relevant unfortunately, as it (like most other devices of it's type) uses a windows class driver and so there is no driver as such - it comes with windows.
Apart from a reinstall I can't think of what to do.
I will be really impressed if someone can get this one, and really grateful too