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Windows 7: Unknown device in device manager (code: 28)

19 Nov 2012   #1
thepie69

state
 
 
Unknown device in device manager (code: 28)

I got a new hard drive for my HP Pavilion DV6T-6000. Installed windows 7 ultimate and a bunch of drivers from HP's drivers section for my computer and I still have this unkown device. It wasn't there on my old drive so something isn't right here.

Location: on Microsoft ACPI-Compliant System

Status:
The drivers for this device are not installed. (Code 28)
There is no driver selected for the device information set or element.

To find a driver for this device, click Update Driver.

Hardware ID:
ACPI\HPQ0004

Hopefully something I posted is usuful for one of you guys to figure out.


My System SpecsSystem Spec
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19 Nov 2012   #2
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Welcome to Seven Forums. It may be this: Re: Driver for ACPI\HPQ0004\3&33FD14CA&0 - HP Support Forum
My System SpecsSystem Spec
19 Nov 2012   #3
thepie69

state
 
 

Yep it was the smart hard drive driver, I forgot about that one. Thanks again.
My System SpecsSystem Spec
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19 Nov 2012   #4
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Cool. glad to help!
My System SpecsSystem Spec
20 Nov 2012   #5
thepie69

state
 
 

Hey I had another question, on my laptop I have a num lock key and usually when I hit it in the bottom right hand corner it says num lock on/off but since my new hard drive it hasn't said that.
My System SpecsSystem Spec
20 Nov 2012   #6
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

My System SpecsSystem Spec
20 Nov 2012   #7
thepie69

state
 
 

I'm not sure which one to download, I've installed alot of those drivers on my PC already. Also I was just playing a game using my AMD Radeon HD 6700 GPU and it just seems to be slow and a bit laggy. Im not able to achive my 60fps anymore. I just keep having the feeling that my laptop just inst the same as it was on the old hard drive.
My System SpecsSystem Spec
20 Nov 2012   #8
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Use the one for the same 32 or 64 bit w7 that you installed.
My System SpecsSystem Spec
20 Nov 2012   #9
thepie69

state
 
 

I got my laptop with everything already installed on it
My System SpecsSystem Spec
20 Nov 2012   #10
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Hmm, I saw only XP drivers. What is the full model number?
My System SpecsSystem Spec
Reply

 Unknown device in device manager (code: 28)




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