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Windows 7: Canon Pixma MG5450 - NT 4.0 Policy: Driver Issue

01 Dec 2012   #1
DaleF113

Windows 7 Ultimate x64
 
 
Canon Pixma MG5450 - NT 4.0 Policy: Driver Issue

Hi,

I bought a MG5450 2 days ago and began setting it up yesterday however stumbled across an issue where the printer driver would not install regardless of the compatibility setting. Being as it's a newly released printer I thought the drivers would be up to date and new, however I think there may be a issue with NT 4.0 driver policy as when I try to install the drivers through the device manager, it gives me that message that there's a policy in place stopping me.

Windows update always fails when trying to install the printer, however the scanner, and software included all work fine. I can scan images on wirelessly and have them saved on my computer without an issue, however there is no way to print.

I have tried disabling the policing through the 'MSC' and adding a local group policy or something along those lines. However none of this has worked. How can I get the driver to install or disable the policy to allow the printer to be installed.

My Printer

Running Windows 7 Ultimate 64x
Tried installation of the drivers both through wireless and wired, both come to the same outcome.

Any other information needed, then please ask.

Thanks!


My System SpecsSystem Spec
.

02 Dec 2012   #2
DaleF113

Windows 7 Ultimate x64
 
 

Windows Update when USB plugged into the computer from the printer.

[IMG]http://s12.**************/52uu8vzil/Failed_Driver_Install.png[/IMG]

Manually trying to install the drivers through device manager.

[IMG]http://s12.**************/wrhhgemj1/Policy_Issue_Driver.png[/IMG]
My System SpecsSystem Spec
07 Dec 2012   #3
DaleF113

Windows 7 Ultimate x64
 
 

I have spoken to Canon support through email and they have said this is down to a Window issue.

Does anyone have any experience of installing a Canon printer on Windows 7 where this issue is in place?
My System SpecsSystem Spec
.


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 Canon Pixma MG5450 - NT 4.0 Policy: Driver Issue




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