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Windows 7: My External Hard is not recognized.


11 Dec 2012   #1

win7 home premium
 
 
My External Hard is not recognized.

I have a 3 Tera HDD. (WD My Book Essential (USB 3.0)). Last night I uninstalled a software which I do not remember its name by mistake. Apparently it was related to my WD hard drive for my computer does not recognize it anymore. I checked my device manager; "Base System Device" is not recognized. I ran windows troubleshooting. It says "Base System Device" Driver is not found. I searched a lot, but I couldn’t find the driver. I also ran drive checker software. It says:

Device name: JMB38X SD/MMC Host Controller
File name: MSI_GX633_Card For Windows 7.zip
Hardware ID: PCI\VEN_197B&DEV_2382

I could not find this too.

I also have another portable WD which is still recognized by my computer.

I would be grateful if you could help me out with this.



Regards,

Omid Sahradoust


My System SpecsSystem Spec
.

11 Dec 2012   #2

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

do a system restore that should put everything back to the state it was before you uninstalled the software.

System Restore
My System SpecsSystem Spec
15 Dec 2012   #3

win7 home premium
 
 

Thanks. There is no problem anymore.
My System SpecsSystem Spec
.


16 Dec 2012   #4

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

great!
My System SpecsSystem Spec
Reply

 My External Hard is not recognized.




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