My External Hard is not recognized.  


  1. oomood
    Posts : 3
    win7 home premium
       New #1

    My External Hard is not recognized.


    I have a 3 Tera HDD. (WD My Book Essential (USB 3.0)). Last night I uninstalled a software which I do not remember its name by mistake. Apparently it was related to my WD hard drive for my computer does not recognize it anymore. I checked my device manager; "Base System Device" is not recognized. I ran windows troubleshooting. It says "Base System Device" Driver is not found. I searched a lot, but I couldn’t find the driver. I also ran drive checker software. It says:

    Device name: JMB38X SD/MMC Host Controller
    File name: MSI_GX633_Card For Win7.zip
    Hardware ID: PCI\VEN_197B&DEV_2382

    I could not find this too.

    I also have another portable WD which is still recognized by my computer.

    I would be grateful if you could help me out with this.



    Regards,

    Omid Sahradoust
      My Computer
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  3. boohbah
    Posts : 14,606
    Microsoft Windows 7 Home Premium 64-bit 7600
       New #2

    do a system restore that should put everything back to the state it was before you uninstalled the software.

    System Restore
      My Computer
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  4. oomood
    Posts : 3
    win7 home premium
    Thread Starter
       New #3

    Thanks. There is no problem anymore. :)
      My Computer
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  6. boohbah
    Posts : 14,606
    Microsoft Windows 7 Home Premium 64-bit 7600
       New #4

    great!
      My Computer
    Quote Quote

 

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