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Windows 7: Problem connecting new devices - windows cannot find common drivers

30 Dec 2012   #1

Windows 7 x64
 
 
Problem connecting new devices - windows cannot find common drivers

Hi everyone
Since few days I'm having problems with connecting new usb devices to my laptop. All devices connected after a fresh OS instalation works fine (windows was able to find drivers by itself). Now I can't connect even a simple flash drive (windows can't find drivers online). I'm having this problem with any new device that was not previously connected to my laptop.
Thanks for any help

My System SpecsSystem Spec
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30 Dec 2012   #2

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Hi WickedOne, Welcome to the forums, Visit the Lenovo website here Drivers and software - IdeaPad Y580 Notebook and download and install the chipset driver , This driver controls the usb
My System SpecsSystem Spec
30 Dec 2012   #3

Windows 7 x64
 
 

im getting 'unknown error' during installation...
I'm guessing that fresh install of windows will help me
My System SpecsSystem Spec
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31 Dec 2012   #4

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by WickedOne View Post
im getting 'unknown error' during installation...
I'm guessing that fresh install of windows will help me
Hi WickedOne, Looking again at the Lenovo website I see they are now offering a IntelUSB 3 driver, try that ,As regards the Chipset driver problem it could have just been a corrupt driver download ,Try the USB driver 1st see if that sorts the problem
My System SpecsSystem Spec
26 Jan 2013   #5

Windows 7 x64
 
 

Unknown error when trying to install drivers you suggest...
I've reinstall the system and everything was ok, but few day ago the problem occurred again
My System SpecsSystem Spec
26 Jan 2013   #6

Windows 7 Ultimate x64
 
 

Are you installing the correct drivers for Windows 7 and not trying to install the Windows 8 drivers which are listed underneath?
My System SpecsSystem Spec
26 Jan 2013   #7

Windows 7 x64
 
 

Yes I've tried to update mainboard drivers at Intel's official website but it couldn't be recognized :/
My System SpecsSystem Spec
26 Jan 2013   #8

Windows 7 Ultimate x64
 
 

I suggest you re-format and re-install the OS again.

Before doing the re-format and re-install download all the hardware drivers such as chipset for windows 7 and all other drivers from the computer manufacturer's website and burn them to a cd or dvd.

After installation of Windows 7 then first thing you do is install all the hardware drivers starting with chipset do not connect to the internet until all drivers have been installed and an internet security package has been installed either.

After all drivers have been installed check your USB is working.

Important you download the correct drivers for your OS.
My System SpecsSystem Spec
26 Jan 2013   #9

Windows 7 x64
 
 

Drivers are correct for sure (got CD inside the box with my laptop). I've done what you said, once, and it worked, but today I have the same problem (not even one month after reinstalling Windows). Reinstalling OS again is not an option right now, because I don't know what is causing the problem.
My System SpecsSystem Spec
26 Jan 2013   #10

Windows 7 Ultimate x64
 
 

Part of the problem i think when you originally installed windows you used windows update to install hardware drivers which are only generic and may have incompatibilities can't be sure.

You should always install the hardware drivers from the computer manufacturer's website as there drivers are specific to the hardware and less likely to have problems.

If it was a custom build then from the motherboard anufacturers website.

I advise you to get all the hardware drivers from the computer manufacturer's website and burn them to a disc. Then re-format and re-install.

You could be there looking for weeks using various tools such as autoruns or process explorer to try and find a culprit.

A re-install will take an hour or so.
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