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Windows 7: HP psc 2110 all-in-one does scan but does not PRINT


04 Jan 2013   #1
bubble68

windows 7 64bit
 
 
HP psc 2110 all-in-one does scan but does not PRINT

Please, how can I make my printer work with my win7 (64). I can scan but I cannot print. I have this problem since one month and I already believe I have to buy a new printer. This is my last hope.


My System SpecsSystem Spec
05 Jan 2013   #2
ICit2lol

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Hello and welcome bubble I am assuming this is a driver related issue so have you done the latest driver downloads if not try these. I find with Canon the disks you get with the device are well out of date.

Also check the drivers for the USB ports too in Device Manager.





HP PSC 2110 All-in-One Printer series*-* Download drivers and software - HP Business Support Center
My System SpecsSystem Spec
05 Jan 2013   #3
bubble68

windows 7 64bit
 
 

Thanks a lot, but it does not help. The driver to connect my pc with the printer does not exist. If I want o download a driver, it is wiritten there, it is not necessary, because my win 7 has it already. And if I try with win, it writes I have to download it. So I am getting mad about that. Update win7 does not help either. So there must be a trick, but who knows and will tell me?
My System SpecsSystem Spec
05 Jan 2013   #4
ICit2lol

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Now I don't know what you were looking at bubble but this is the Windows 7 64bit driver for USB hook up.

HP PSC 2110 All-in-One Printer series*-* Download drivers and software - HP Business Support Center
My System SpecsSystem Spec
05 Jan 2013   #5
bubble68

windows 7 64bit
 
 

Thanks for the link to the opage, which I know by heart. Since a month, I tried approximately 100 times to install the appropriate driver, but it is not possible. If I want o download a driver, it is wiritten there, it is not necessary, because my win 7 has it already. And if I try with win, it writes I have to download it. So I am getting mad about that. Update Windows 7 does not help either. So there must be a trick, but who knows and will tell me? (Sorry for repeatging my words, but it is the only answer for the last reply.)
My System SpecsSystem Spec
05 Jan 2013   #6
ICit2lol

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

No don't worry mate there is a way around it I am sure perhaps if you uninstalled the whole kit and caboodle and then reinstalled it from scratch it might work. DON'T give up eh? I know how frustrating these issues are!!

Just as an after thought have you looked in Control Panel > Devices and Printers like in my lot is the printer listed there?


Attached Thumbnails
-pp.png  
My System SpecsSystem Spec
05 Jan 2013   #7
Golden

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hello,

When you try to print the test page, what exact error messages do you get?

Regards,
Golden
My System SpecsSystem Spec
05 Jan 2013   #8
ICit2lol

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Hello,

When you try to print the test page, what exact error messages do you get?

Regards,
Golden
Hum G I thought this wasn't printing at all? maybe I have got hold of the wrong end of the stick unless you mean to run the test page from the device itself??

I am thinking maybe this printer may be a warranty job in all honesty as it will not take the drivers.
My System SpecsSystem Spec
05 Jan 2013   #9
Golden

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

I dont know - if it cant print the test page, then its definately a driver issue. Windows will usually assign an appropriate driver (which I think he says has happened) so 1st port of call is to see if these work.....by trying to print the test page.
My System SpecsSystem Spec
05 Jan 2013   #10
Bertison

Windows 7 Home Premium 64 bit. (On both machines)
 
 

This is how I fixed a similar problem with my HP C5380: -

Switch off & unplug Printer.
Go to Control Panel > Programmes and Features.
Uninstall ALL HP programmes. REPEAT- ALL.
Restart PC.
Plug in printer leads, switch on Printer. Windows will detect your printer and search for drivers.
When drivers are found, follow instructions to install.

You should now have working drivers. If they are OK for your purposes, fine. If not, you can use the Links already given for your printer, OR you can Google for HP Support at

HP Support & Drivers | United Kingdom
(That is the UK site, but you may find the one for your country if not in the UK.)
- and register your printer with HP. You can then use the site to update your drivers to the latest ones. You can allow HP to detect your printer by typing the model into their Search Box and giving you the drivers, which will include updated versions of what came with your printer DVD, plus possible extras.

Good Luck!
My System SpecsSystem Spec
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 HP psc 2110 all-in-one does scan but does not PRINT




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