No sound (code 10 error) windows says I have best drivers, any help?  


  1. Posts : 6
    windows 7 ultimate x64
       #1

    No sound (code 10 error) windows says I have best drivers, any help?


    Hey first time on forum (got recommended here by a friend) I built myself a new computer about 3 months ago and the sound worked fine up until about 3 weeks ago, then one day i lost all use of my headphone 3mm ports and could only get sound through my HDMI cable via my monitors built in sound...this was annoying but not the end of the world. I have spent the last 3 weeks trying to resolve this to no avail and after changing monitors to one which is only DVI-D (doesn't transmit sound ofc) and VGA i now have no sound and it is rather a larger problem

    Here is the issue; I currently have two High definition audio drivers appearing in my device manager both are the same version one is down as working fine the other displays code 10 error device cannot start.
    the one that says it is working is located on;PCI bus 1, device 0, function 1.
    The one that will not work is on; PCI bus 0, device 27, function 0
    now when ever i try and update/change the drivers for either of them after uninstalling them, windows just claims the best drivers are installed and are up to date regardless of what I do. Also i cannot do a roll back 0.o? ALso after i uninstall and search for hardware changes windows tries to automatically install drivers (at least that what i think its doing), and i cant delete the driver file install location as even though im the only user i dont have system 32 permissions

    here are my system specs quickly;
    Motherboard; Asus Intel Socket 1155 P8Z68 M PRO
    http://www.asus.com/Motherboards/Int...55/P8Z68M_PRO/ - tried these drivers and the ones on the install disk and another set on a site I found.
    Memory: 8GB DDR3 corsair vengeance RAM
    Graphics card: Nvidia 560ti 2gb Phantom
    Processor: I5 2500k 3.30Ghz @ 4.00Ghz
    Power supply Unit; OCZ zs series 650W 80 plus Bronze
    HDD 1: segate barracuda green 5200rpm 1.5TB
    Case: antec 900
    Monitor 1: AOC 21.5"
    Monitor 2: Gnr 15" generic

    TL;DR Asus Intel Socket 1155 P8Z68 M PRO mobo' keep getting code 10 errors, windows wont let me update or roll back also have two drivers showing up. one working one not.

    Thanks in advance.

    RougeR

    edit- also the drivers for my mobo claim on the actual file there in that they are for vista x64 i assume this makes little difference as i couldnt find any mention of any win 7 drivers..
    Last edited by RougeR; 06 Jan 2012 at 13:34.
      My Computer


  2. Posts : 2
    Windows 7
       #2

    Hey RougeR!

    I had a really similar problem with my laptop (2 audio drivers : one working, one that had Code 10 error) and I've searched a solution for months. I tried updating, uninstalling, reinstalling, disabling both audio drivers, but nothing would do it.

    Well, I just found a solution to it!
    In fact, the problem is that Windows doesn't uninstall the drivers completley unless you boot in Safe Mode.

    Here's what I did :

    1. Boot in Safe Mode (Here's a little trick to know with Win7 : Windows 7 Safe Mode - F8 Not Working? - Help Desk Geek - Help Desk Geek)

    2. Uninstall the 2 audio drivers in Device Manager.

    3. Scan for hardware changes in Device Manager. Windows should reinstall the 2 audio drivers.

    4. Reboot Windows in normal mode. (If you used the little trick I gave for Win7, you have to run msconfig again and uncheck the "Safe boot" option.)

    I guess you've solved your problem since January 2012, but I hope this could help some other people out there!
      My Computer


 

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