intel usb 3.0 driver issues  


  1. Posts : 13
    windows 7 home premium 64bit
       #1

    intel usb 3.0 driver issues


    I have a hp h8-1240t running 64-bit windows 7. When I first got the computer the usb 3.0 ports were not working with usb 3.0 devices. After much trouble shooting I found that I needed to uninstall the intel eXtinsible usb 3.0 driver and everything started working.


    However on my devices and printer menu, the computer is displaying that there is an unknown device that it can't find the driver for. I noticed that my computer's boot time has increased by 10 seconds (I know this is trivial but it bothers me). I suspect a driver issue might be the cause. I looked up the hardware ID and it seems that the problem is with "Intel(R) 7 Series/C216 Chipset Family Universal Serial Bus (USB) Controller - 1E31"


    I'm trying to find the driver for this but it's not recognizing the drivers I downloaded from HP's website: Software & Driver Downloads HP Pavilion HPE h8-1240t CTO Desktop PC | HP® Support. Any help?

      My Computer


  2. Posts : 2,014
    Windows 7 Professional 64bit
       #2

    Hi thunderwolf,

    Please can you add your systems specs to your profile? Here's how:

    System Info - See Your System Specs


    You can try reinstalling the driver if your system meets the requirements below:

    http://downloadcenter.intel.com/Deta...?DwnldID=21129

    Intel® USB 3.0 eXtensible Host Controller Driver contains support for the following Intel® Chipsets/Processors:
    · Intel® 7 Series/C216 Chipset Family
    · 3rd generation Intel® Core™ Processor Family
    · 2nd generation Intel® Core™ i3 processor
    · 2nd generation Intel® Core™ i5 processor
    · 2nd generation Intel® Core™ i7 processor
    · 2nd generation Intel® Core™ i7 Extreme processor

    The following Operating Systems are supported:
    Intel® 7 Series Chipset Family:
    - Windows* 7 Operating System (both 32-bit and 64-bit versions).
    Intel® C216 series chipset family:
    - Windows* 7 Operating System (both 32-bit and 64-bit versions).
    - Windows* Server 2008 R2 64-bit Operating System.
    Cheers

    Dave
    Last edited by Northernsoul55; 04 Feb 2013 at 09:11.
      My Computer


  3. Posts : 13
    windows 7 home premium 64bit
    Thread Starter
       #3

    I was able to solve the driver problem by reinstalling the driver, it was strange because I had tried that before and it was still not working! However the boot time has still become slower by 10 seconds, is that normal? i added the specs to my profile. it's i7-2600 @ 3.4 ghz and 8gb ram. it used to take ~38 seconds now it's at ~50. I did install assassin's creed 3 and uplay as i upgraded my videocard and it was included, you think that could slow down the boot??
      My Computer


  4. Posts : 2,014
    Windows 7 Professional 64bit
       #4

    Hi thunderwolf

    Glad that sorted your driver problem, I wouldnt worry too much about the boot time
    unless its excessivly slow, to help speed up PC and boot times:

    Remove any unwanted/unused programs:
    Many of these programs are running active background processes that launch
    every time you push the power button. This doesn't just slow down your startup,
    it chews up RAM and drags down the overall performance of your PC.

    To get a full list of installed software:

    Start > computer > uninstall or change a program

    If you find programs that you're not using, uninstall them.

    Also to see what Startup programs are starting at startup.
    The easiest, but one I personally do not recommend, is to
    delete unwanted startup items via msconfig.

    Start > type into search > msconfig and press return
    Click on the startup tab and deselect any program you do not want to start
    up at boot, click apply and reboot.

    Control Panel - Add or Remove "System Configuration" (msconfig)

    But the best way to do this is via registry edit (but care has to be taken)

    Follow method 4:

    Startup Programs - Change

    Start > type into search box > run and press return
    then type in regedit and navigate to:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
    Simply delete the entry you no longer wish to start up and Reboot.

    Please mark this thread solved if you think your issue has been resolved :) thanks

    Hope this helps

    Cheers

    Dave
      My Computer


  5. Posts : 13
    windows 7 home premium 64bit
    Thread Starter
       #5

    I did do all that before hand but it didn't help the 10 seconds, I guess systems just get a little slower with use. But thanks for replying and helping me out northern.
      My Computer


  6. Posts : 2,014
    Windows 7 Professional 64bit
       #6

    No problem,

    feel free to pop back if you have any other issues :)

    Cheers

    Dave
      My Computer


 

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