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Windows 7: HP Scanjet 5470c

06 Oct 2009   #1
Lugan

win7
 
 
HP Scanjet 5470c

A few years ago I threw out a perfectly good, expensive HP scanner.
Reason - no driver for new OS.
Looks like I need to throw my current HP scanner out now.
Again no driver for Win7. (or Vista)
Any advice/help would be appreciated.


My System SpecsSystem Spec
.
06 Oct 2009   #2
TheSchaft

Windows 7 x64 HP, Windows 7 HP, Windows 7 Ult
 
 

Quote   Quote: Originally Posted by Lugan View Post
A few years ago I threw out a perfectly good, expensive HP scanner.
Reason - no driver for new OS.
Looks like I need to throw my current HP scanner out now.
Again no driver for Win7. (or Vista)
Any advice/help would be appreciated.

Welcome to Seven Forums, Lugan.

I had the same problem with my HP Color LaserJet 2600n - no drivers on the distribution, and Windows 7 couldn't find any online.

I loaded in the drivers from the original CD, and them copied them to a folder. Then I ran the install again, and when it asked for the driver, I pointed it at the folder's ".inf" file.

Worked for me. You might want to try this. No guarantees, but I've found a lot of stuff that worked under XP works under Windows 7.
My System SpecsSystem Spec
20 Nov 2009   #3
RhoXS

W7
 
 

I just ran into a very similar problem with HP's PrecisionScan Pro software after installing Windows 7.

The scanner (HP Scanjet 7450C) appears normally in the Device Manager. It works properly using both a third party scanning application (VueScan) and the native scanning application in Nuance's Paperport. Niether uses a TWAIN interface. However, whenever PrecisionScan Pro starts, an error message is displayed stating "Sorry, the scanner could not be initialized (Scanner not found)".

Running PrecisionScan Pro in XP or Vista compatibility mode does not help. I have downloaded the Vista 64 bit driver from HP but it will not install. The install dialog states that the existing driver is a better driver.

I am certain this is a Windows 7 compatibility problem with the TWAIN drivers provided by HP.
It is important to for PrecisionScan Pro to work properly because it is used by Paperport and provides much functionality that is not available from the Paperport native scanning application.

HP stated they will not provide Windows 7 support or drivers for this scanner because it is not a current product. This is frustrating as there is nothing wrong with this scanner and an equivalent replacement is about $700.

I found a successful but unacceptable workaround by running Paperport and PrecisionScan Pro from a virtual instance of XP and installing the 32 bit version of W7 (instead of the desired 64 bit I originally installed). Under vitual XP Paperport is very sluggish and unstable but this does allow us to regain much of the productivity we lost by not having PrecisionScan Pro available.

Any help would certainly be appreciated.
My System SpecsSystem Spec
.

21 Dec 2009   #4
sorter

Win7
 
 

Quote   Quote: Originally Posted by Lugan View Post
A few years ago I threw out a perfectly good, expensive HP scanner.
Reason - no driver for new OS.
Looks like I need to throw my current HP scanner out now.
Again no driver for Win7. (or Vista)
Any advice/help would be appreciated.

Hi Lugan,
I had today the same problem with 5470c. Solved. I have installed Windows XP mode pack (download it at MS), then PrecisonScan with drivers. Then I ran it with rightclick through Troubleshoot compatibility (in my case WinXP SP2 as last working OS) and all works fine
My System SpecsSystem Spec
07 Apr 2010   #5
gvlral

Windows 7 64-Bit
 
 
What Win 7

Quote   Quote: Originally Posted by sorter View Post
Quote   Quote: Originally Posted by Lugan View Post
A few years ago I threw out a perfectly good, expensive HP scanner.
Reason - no driver for new OS.
Looks like I need to throw my current HP scanner out now.
Again no driver for Win7. (or Vista)
Any advice/help would be appreciated.

Hi Lugan,
I had today the same problem with 5470c. Solved. I have installed Windows XP mode pack (download it at MS), then PrecisonScan with drivers. Then I ran it with rightclick through Troubleshoot compatibility (in my case WinXP SP2 as last working OS) and all works fine

Hello Sorter,

What Win 7 are you running 32 or 64 Bit ?
My System SpecsSystem Spec
08 Apr 2010   #6
sorter

Win7
 
 

Quote   Quote: Originally Posted by gvlral View Post
Quote   Quote: Originally Posted by sorter View Post
Quote   Quote: Originally Posted by Lugan View Post
A few years ago I threw out a perfectly good, expensive HP scanner.
Reason - no driver for new OS.
Looks like I need to throw my current HP scanner out now.
Again no driver for Win7. (or Vista)
Any advice/help would be appreciated.

Hi Lugan,
I had today the same problem with 5470c. Solved. I have installed Windows XP mode pack (download it at MS), then PrecisonScan with drivers. Then I ran it with rightclick through Troubleshoot compatibility (in my case WinXP SP2 as last working OS) and all works fine

Hello Sorter,

What Win 7 are you running 32 or 64 Bit ?


Hi gvlral,

Win7 32bit.
5470c works still perfectly
My System SpecsSystem Spec
20 Nov 2010   #7
Read Only

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by sorter View Post
Quote   Quote: Originally Posted by gvlral View Post
Quote   Quote: Originally Posted by sorter View Post


Hi Lugan,
I had today the same problem with 5470c. Solved. I have installed Windows XP mode pack (download it at MS), then PrecisonScan with drivers. Then I ran it with rightclick through Troubleshoot compatibility (in my case WinXP SP2 as last working OS) and all works fine

Hello Sorter,

What Win 7 are you running 32 or 64 Bit ?

Hi gvlral,

Win7 32bit.
5470c works still perfectly
Hi,

Sorry to bump this old thread but my problem is relevant to this thread.
I have also tried to make my scanjet 5470c work with Windows XP mode but it doesn't work for me. The driver installs with no problem, but Windows XP still doesn't detect the scanner.

Please help me.

I have the 64bit version of Win7.
My System SpecsSystem Spec
20 Nov 2010   #8
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Hi readonly,Welcome to the forums, alot of people have had success using "Vuescan" VueScan Scanning Software for Windows 7, Mac OS X (Snow Leopard) and Linux give it a try you have nothing to lose
My System SpecsSystem Spec
20 Nov 2010   #9
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Software & Driver Downloads HP Scanjet 5470c Scanner - HP Customer Care (United States - English)

There is 1 firmware patch and 3 updates on this page.
If you are not using McAfees AV you won't need the first update.

You will need the other two updates and the firmware patch.

Mike
My System SpecsSystem Spec
20 Nov 2010   #10
Read Only

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by pebbly View Post
Hi readonly,Welcome to the forums, alot of people have had success using "Vuescan" VueScan Scanning Software for Windows 7, Mac OS X (Snow Leopard) and Linux give it a try you have nothing to lose
Thanks for the welcome.

Epic fail for Vuescan which could not detect my scanner and on top of this I had to install unsigned drivers which one of the most dangerous operation you can do in a computer.

Quote   Quote: Originally Posted by Hopalong X View Post
Software & Driver Downloads HP Scanjet 5470c Scanner - HP Customer Care (United States - English)

There is 1 firmware patch and 3 updates on this page.
If you are not using McAfees AV you won't need the first update.

You will need the other two updates and the firmware patch.

Mike
Thanks, but the updates are irrelevant for my problem, I don't need some features and I don't use McAfee. What I need is my scanner to be detected.

The firmware update fails to install as you could expect because my scanner is not detected in the first place.
My System SpecsSystem Spec
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 HP Scanjet 5470c




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