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ntdll.dll driver error with executing applications
Hello...
Can anybody please help me with the drivers problems im facing with. Sorry about my english and Im also not a computer expert but Ill tryy to explain a problem anyway.
Im working on a Toshiba Portege R830 laptoo with Win7 64 installed. 2 Days ago im started to reciving error msg on startup:
ConfiFree Task Tray Menu has stopped Working
Besides that Im also reciving an error msg when I try to run Sibelius notation software (its not a fresh installation):
Sibelius has stoped working
I figured out that problems are coused by driver ntdll.dll located in Windows subfolder winsxs (If i understood well this folder make an instances of the original driver so that different apllications can use it at the same time). In that folder i have 6 subfolders with instances of that driver.
I tried with common things: I reinstalled both softwares, checked if I made some new installations that day... so I deinstalled that too (Flash browser plugin upadate). Checked if windows upadets are up to date.
Has anyone expirience or solution for that problem? Is it possible to reinstall the drivers in some way. I would like to avoid fresh intstallation of the system becouse it takes lot of work and in the end I can came with the sam problem again. I would be very gratefull if someone can help me.
Here are logs of both errors:
ConfiFree Task Tray Menu has stopped Working
Problem signature:
Problem Event Name: APPCRASH
Application Name: NDSTray.exe
Application Version: 8.0.0.48
Application Timestamp: 4cf8869a
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec49b8f
Exception Code: c0000005
Exception Offset: 0002e066
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1060
Additional Information 1: 5c29
Additional Information 2: 5c29996e579b0e4041a88e81213bad19
Additional Information 3: c27c
Additional Information 4: c27c864fd4ed190d3724e0b9ded50687
Sibelius has stoped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: Sibelius.exe
Application Version: 6.0.0.54
Application Timestamp: 49f85b3e
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec49b8f
Exception Code: c0000005
Exception Offset: 0002e066
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1060
Additional Information 1: 5c29
Additional Information 2: 5c29996e579b0e4041a88e81213bad19
Additional Information 3: c27c
Additional Information 4: c27c864fd4ed190d3724e0b9ded50687
Thans for help in advance.