After installing Windows 7 on desktop - message says -install a driver  

ok I tried that but it still means nothing to me....however, I googled the Maxtor DiamondMax 16 and found an online manual - it's a 60Gb Maxtor DiamondMax 16 Model 4R060J0 - it doesn't give basic easy to read specs though

WE DO NOT NEED THE HDD SPECS.

We need the PC specs.

Like make & model No. (Dell, HP/Compaq, Fujitsu)

Like Motherboard (Asus, MSI, Gigabyte)

then I assume that would be the following:

Maxtor DiamondMax 16 60GB - ASRock is the only name that is in large print on what I assume is the motherboard.

If not then I will have to take it somewhere because I don't know anything else about it - did I mention that I'm no computer techy?

I appreciate you trying to help me but it may be useless at my end!

I have to sign off now - thanks for trying to help me

Right you have a ASRock, what is the model No?

This is a examle of a Gigabyte.




The best way is to run tool, I posted.

Hi Emmanual,
in your original post you stated the error as
Device driver did not install >>properly<<.

please do this, so that we can see the network device, a USB presummably.
ControlPanel>deviceManager>networkdevices.
you should be seeing something like the black downward icon, as in my screenshot no 3,
or MORE likely a yellow warning triangle.
click on that then RIGHTCLICK>properties>updatedriver.
and hopefully it will update correctly.

if not please screenshot it
with devicedriver screen open select snipping tool, screen will greyout
move curser to device driver a large arrow will appear drag it to just above network adapters and drag it down past the error you want to copy select SaveAs>name it >save to pictures. attach to next reply

theog said:

theog said:

Click here: System Info - See Your System Specs
or
Dont Know What Hardware You Have..??

download the tool & run, than post the specs.

Attachment 262345

1 I suggest you do the steps above first

2 When you have downloaded the program transfer it to a flash drive hopefully you have one then install on the desktop run the program Capture the screenshots and save to flash drive And post the results back