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Windows 7: Unable to install Dell touchpad


08 Apr 2013   #1

Windows 7 Ultimate x64
 
 
Unable to install Dell touchpad

Hi,

I have Dell Inspiron N5110 laptop with Windows 7 Ultimate installed in it. It was working fine and once I wanted to install synaptics touchpad driver for multi-gesture feature. I tried to install twice or thrice but the installation was getting failed. Thinking that if any other touchpad driver is already installed, it's not possible to install synaptics, I uninstalled Dell touchpad(ALPS touchpad). Consequently the sensitivity of the touch got lost. Again I tried installing synaptics but the installation was being failed.

I tried even to install the ALPS touchpad latest available to my model as well as the one given with the DVD of drivers with my laptop too, but I'd failures again.

Eventually I'm left with a dumb touch without being able to install any good touchpad driver. It's not even possible now to open a folder or any file by a double tap

I don't even know to completely remove everything related to touch and install it newly.

My question is

"Is synaptics not supported in my laptop?"

If it is, please guide me to install it.
If not, please suggest me a way to have the same good touch either by installing ALPS in a different way or by installing any other driver.

Sorry for my poor English.

My System SpecsSystem Spec
.

10 Apr 2013   #2

Windows 7 Ultimate 64-bit
 
 

Hi pras8421 and welcome to Seven Forums.

Where did you try and download the driver? Off the Dell site? If so it should be supported or else they wouldn't post it up.
My System SpecsSystem Spec
10 Apr 2013   #3

Windows 7 Ultimate x64
 
 

No. . From support.dell.com after selecting the latest driver for my model. Moreover I tried to install the driver provided by them in the DVD with my laptop. That's also not working
My System SpecsSystem Spec
.


10 Apr 2013   #4

Windows 7 Ultimate 64-bit
 
 

Ok open device manager and post a screen shot please. To open device manager:
1. start
2. Right click computer
3. Select manage
4. Device manager
5. Make it full screen
6. Press Alt + print screen on the keyboard
7. Open paint in ( start - all programs - accessories - paint
8. Right click in paint and select paste

Save the image and post it up here.

Here is how Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
10 Apr 2013   #5

Windows 7 Ultimate x64
 
 

Here it is. .


Attached Thumbnails
Unable to install Dell touchpad-untitled.png  
My System SpecsSystem Spec
10 Apr 2013   #6

Windows 7 Ultimate 64-bit
 
 

Ok under mice and other pointing devices, select HID compliant mouse and right click - slect properties - driver tab - driver roll back
My System SpecsSystem Spec
10 Apr 2013   #7

Windows 7 Ultimate x64
 
 

HID compliant mouse is the external mouse that I've connected. However, the roll back option is not highlighted for either of HID or PS/2!
My System SpecsSystem Spec
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 Unable to install Dell touchpad




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