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Windows 7: hp laptop says missing operating system

10 Apr 2013   #1

ab
 
 
hp laptop says missing operating system

when i turned on my laptop it said missing operating system took it in tech says might have been a virus if i do not care abut retrieving data i need to wipe the hard drive and reinstall windows how do i do this.

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10 Apr 2013   #2
Microsoft MVP

Windows 8.1 Pro with Media Center 64 bit
 
 

Was windows preinstalled on that laptop?
If yes did you burn a set of recovery disks?
Does the hard drive show up correctly in the BIOS?
Is the BIOS set to boot from that drive?
My System SpecsSystem Spec
10 Apr 2013   #3

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by stormysch View Post
when i turned on my laptop it said missing operating system took it in tech says might have been a virus if i do not care abut retrieving data i need to wipe the hard drive and reinstall windows how do i do this.
It could be a virus but no prove yet. Do you have a Windows 7 install dvd? Or or system repair disc?

"missing operating system" text is in MBR... a small piece of code which runs just after pc starts. It's sector 0 on physical disk. "missing operating system" means.... it can't find an ACTIVE partition. Maybe partition is not active anymore. Maybe partitions got corrupted. Maybe MBR got corrupted.

All can be fixed. But you need one of the dvd's I asked you.
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10 Apr 2013   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by stormysch View Post
when i turned on my laptop it said missing operating system took it in tech says might have been a virus if i do not care abut retrieving data i need to wipe the hard drive and reinstall windows how do i do this.
Are you typing on a Windows 7 machine now?
My System SpecsSystem Spec
14 Apr 2013   #5

Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
 
 

Not much of a tech if all he said was that!

I yank that HD out and plug it onto my SATA/EIDE to USB adapter to another system to get the real lowdown.

$20 at most for such a rig and highly recommended, if the HD is intact/with data, easy to backup with this, also.
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 hp laptop says missing operating system




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