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Windows 7: Intel Management Engine Interface, This device cannot start. (Code 10)

27 Apr 2013   #1

Windows 7 Ultimate x64
 
 
Intel Management Engine Interface, This device cannot start. (Code 10)

Description
Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 10.

Problem signature
Problem Event Name: PnPDeviceProblemCode
Architecture: x64
Hardware Id: PCI\VEN_8086&DEV_3B64&SUBSYS_3B641458&REV_06
Setup class GUID: {4d36e97d-e325-11ce-bfc1-08002be10318}
PnP problem code: 0000000A
Driver name: HECIx64.sys
Driver version: 6.0.0.1179
Driver date: 09-17-2009
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Files that help describe the problem
DMI6AE2.tmp.log.xml


oem5.inf





Please help.
Thank You

My System SpecsSystem Spec
.

27 Apr 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Try this driver

download
My System SpecsSystem Spec
27 Apr 2013   #3

Windows 7 Ultimate x64
 
 

installed them, but still the same problem.
Also, my CPU has been acting weirdly.
When I start the CPU, it doesn't starts properly since last 3 days.
It starts, then after 2 seconds it gets turn off.... the same happens for a while.


I think and I hope these two problems are not related.
My System SpecsSystem Spec
.


27 Apr 2013   #4

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Is this a new build ? Check for fan spins . Could be overheating if the PC shuts down automatically
My System SpecsSystem Spec
28 Apr 2013   #5

Windows 7 Ultimate x64
 
 

no, it's been about 3 years now.



The PC doesn't shuts down automatically. It creates problem in the beginning when I'm starting the PC.

Today, in the morning, I started the PC and after 2-3 seconds it gets turn off, then it got turned on automatically, then again the same thing happened twice but this time the PC managed to reach desktop.

I'm sorry I really don't have much info about computers.
My System SpecsSystem Spec
01 May 2013   #6

Windows 7 Ultimate x64
 
 

....
My System SpecsSystem Spec
01 May 2013   #7

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Did you try cleaning the PC with air spray ?
My System SpecsSystem Spec
04 May 2013   #8

Windows 8.1 Pro | Windows 7 Home Premium 64-bit SP1
 
 

Try using the driver from your motherboard site downloads. Also review the bios updates to see if one is applicable, I.E. an Intel Management Firmware update.
My System SpecsSystem Spec
03 Sep 2013   #9

windows 7 pro 64 bit
 
 

The intel management Technolgy will not work with Windows7--it is not ab driver issue
My System SpecsSystem Spec
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 Intel Management Engine Interface, This device cannot start. (Code 10)





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