Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Can't delete old driver, can't install new drivers

30 Apr 2013   #1
Vomela

WIN 7 64 bit PRO
 
 
Can't delete old driver, can't install new drivers

I am working on a Dell Optiplex 7010. The GPU that came with it is an AMD ATI 7550, I believe, that isn't terribly important. My issue is that when I try and install the correct driver for this card it completes the install, but it doesn't take effect. In device manager it lists the device as something along the lines of "Standard VGA device". It lists this before and after I restart. Iíve had this issue before, and my fix was to uninstall the device and delete the driver from "C:\windows...\drivers", then install the correct driver. However, as Administrator and owner of the specific driver .inf file I can't delete or change permissions for local or domain users, also iv tried in my domain account where Iím domain and enterprise admin.


My System SpecsSystem Spec
.
30 Apr 2013   #2
Pauly

Win7 Ultimate X64
 
 

Have you tried uninstalling everything you can gfx related then run Drivers - Clean Left over Files after Uninstalling

Where are you sourcing your drivers, be aware that dell often mod drivers for their machines and often take a while to catch up with AMD versions so sometimes trying to get the latest direct from ATI/AMD can cause issues, i recommend you get the latest official versions available from dell

http://search.dell.com/results.aspx?...False&~ck=anav
My System SpecsSystem Spec
01 May 2013   #3
Vomela

WIN 7 64 bit PRO
 
 

I have tried the driver directly from ATI/ AMD as well as the one from support.dell. I will try running the Driver cleaner, and repost the results.
My System SpecsSystem Spec
.

01 May 2013   #4
Vomela

WIN 7 64 bit PRO
 
 
Solved

I tried running the drive cleaner, but there were no results. I found a blog that mentioned a script that edits the registry to add a "take control" or "take owner ship", something like that anyways, which worked great. http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/ . I used this to take owner ship of the whole C:\Windows\System32\drivers folder, allowing me to delete the generic vgapnp.sys driver. Once that was gone I uninstalled the "default vga graphics adapter" in device manager. To be honest I had to do this more than once after restarting, but once I got the driver to stop reinstalling on a reboot I was able to install the driver. I'm not actually sure if the following steps did anything to assist me or not, but I also added the un-extracted file to the "C:\dell\driver" file, then I extracted it to the same sub folder as the un-extracted. Again I’m not sure if there would have been a difference from that or just doing it on my desktop.
My System SpecsSystem Spec
02 May 2013   #5
Pauly

Win7 Ultimate X64
 
 

Glad to hear you got it sorted mate
My System SpecsSystem Spec
Reply

 Can't delete old driver, can't install new drivers




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Cannot install driver / drivers missing on new install win7 ultimate
Hello, this is my first post on the forum, and I hope you can help me. I have recently been given an HP 6465b probook. It had been dropped and the hard drive had failed. I installed a new hdd and got a copy of Windows 7 ultimate x64. The install went well until I discovered I couldn't connect to...
Drivers
Manually Delete Drivers?
I've tried a 7 Forums Guide to delete drivers from an elevated command prompt. Access is denied whether GUI or CMD window. Ideally I would like permission to delete from GUI. I want to use the mobo manufacturer's original sound driver & not the MS driver (that I cannot delete in Device manager.) It...
Drivers
No drivers found. click load driver to provide a mass storage driver f
Okay so, my laptop's system is unable to boot, so I just tried to format it since I have to do that for a very long time, and when it asked me in which partition I want to install windows there was nothing, although when I clicked "Load Driver" I could access the hard disk's files, the hard disk IS...
Hardware & Devices
Can't Install ATI Drivers Once I Uninstall Previous Driver
So basically when I try to install the newest driver. If I choose custom install with the old driver installed it detects my video card and lets me install the driver (I haven't done this yet, since ATI suggests all previous drivers should be uninstalled). If I follow standard procedure and express...
Graphic Cards
Can't delete default vga driver - can't install new one
I just installed the Win 7 RTM. It installed a default Nvidia driver for my GTX 260. I can not install my own (latest) Nvidia driver. It always installs the default upon reboot. Driver Sweeper did not help. In the RTM, I find no option to delete the prior driver like I used when I had the RC...
Drivers
How to delete all drivers from windows 7
How can I delete all of the installed drivers from windows 7?
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 03:52.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App