HP 2510 printer driver error 1627  


  1. Posts : 12
    Dell 570 Ispiron 64 Bit Home Windows 7
       #1

    HP 2510 printer driver error 1627


    I am trying to install a new printer on moms computer. But sometime between the old printer (which she uninstalled) When I bought the new printer, it will not install the drivers.

    Dell 660 (about 1 year old) wireless desktop
    Windows 7 64 bit
    Service pack 1
    Corei3

    Error: 1627
    Call to Driver Package Install returned error 1627 for package C:\ProgramFilers\HP\HP deskjet 2510 series\Driver store\Pipeline\hpvplog.inf

    Can't get event viewer to work.
    Can't download Adobe flash

    It will let me download or run a cd program with birthday cards and suc, like Hallmark.

    The things I have done: I went to HP got the basic no frills driver and downloaded on computer. Ran it and got the same message. I tried to let windows find the driver, and no good on that.

    I did a dell data back up of her computer. (Which I am on now) Made 3 discs. (Hope that it has all her stuff on it. )

    I am also at my house so I can check the email if I get help. I have her computer here with me.

    It gives me this text page to cure the problem. So it says. But not being an expert, but I think it was suppose to be a user box where you click next, do this, next. etc.

    attached is the text page that it gives me.

    Computer said I needed adobe flash. So when it popped up, I clicked on download, and it flew away. Then nothing.

    Thanks for any help.
    Jennifer
      My Computer


  2. Posts : 2,240
    Windows 7 Ultimate 64 bit
       #2

    Are you sure you're installing the right bit driver/software package....eg 32 bit or 64 bit?
      My Computer


  3. Posts : 12
    Dell 570 Ispiron 64 Bit Home Windows 7
    Thread Starter
       #3

    It came with a disc. So I assumed it would know when I tried to run it. But since it wouldn't I went straight to the HP site, found the printer, found the driver, asked if it was 32 or 64, I said 64. Downloaded it and tried to run.
      My Computer


  4. Posts : 2,240
    Windows 7 Ultimate 64 bit
       #4

    Ok...Try revo-uninstaller and uninstall all HP printer driver/software.

    Revo Uninstaller Free Download - Program Uninstaller
      My Computer


  5. Posts : 12
    Dell 570 Ispiron 64 Bit Home Windows 7
    Thread Starter
       #5

    Okay, downloaded fine, but found no HP products.
      My Computer


  6. Posts : 12
    Dell 570 Ispiron 64 Bit Home Windows 7
    Thread Starter
       #6

    I thought maybe I should try loading a different printer. I loaded a Dell printer, with no luck. But came up with different errors.
    0x800736B1 error , but event viewer still does not work, so can't look at that. while loading the cd, I got the IP intalled, Firmwall update utility installed, Dell printer manager installed. Then came up with another error

    0x0000007f. And no drivers installed.

    Sometimes I hate computers....but love you guys!
      My Computer


  7. Posts : 2,240
    Windows 7 Ultimate 64 bit
       #7

    Sounds like something other than a corrupted installer is afoot on your system. I start with the basics by looking for viurs's and malware on your system. Then check if you have any missing/corrupt system files by running system file checker.
      My Computer


  8. Posts : 12
    Dell 570 Ispiron 64 Bit Home Windows 7
    Thread Starter
       #8

    She has macfee protection. I looked on it, and it doesn't seem to need anything. Says everything is fine. I thought maybe it was malware, macfee says none found.

    As we speak, I am running the system file checker. I'll let you know if anything comes up.

    Might try restore back to before she un-installed the printer. Think that would help or fix it? I don't know. I did restore first off when this problem arised, but only to May 11. Don't think that was far enough.
      My Computer


  9. Posts : 12
    Dell 570 Ispiron 64 Bit Home Windows 7
    Thread Starter
       #9

    System file checker did not find any thing.
      My Computer


 

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