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Windows 7: Acer Aspire 5920g

14 Oct 2009   #1

windows 7 ultimate 64 bit
 
 
Acer Aspire 5920g

Hi
Is it just my notebook or do 5920g's not like windows 7? I cannot get my media keys on the right hand side to work even though they are enabled in the synaptics settings. Also I cannot get Acer empowering technology to work. Can anyone help me with this? I am not a complete computer noob but I am beat with this. I have updated all the drivers several times and even tried 6920 drivers to no avail, Everthing worked fine with Vista.

My System SpecsSystem Spec
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14 Oct 2009   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by frustration View Post
Hi
Is it just my notebook or do 5920g's not like windows 7? I cannot get my media keys on the right hand side to work even though they are enabled in the synaptics settings. Also I cannot get Acer empowering technology to work. Can anyone help me with this? I am not a complete computer noob but I am beat with this. I have updated all the drivers several times and even tried 6920 drivers to no avail, Everthing worked fine with Vista.
Frus

Did you upgrade the bios? do you have the Acer disks?

Ken
My System SpecsSystem Spec
14 Oct 2009   #3

windows 7 ultimate 64 bit
 
 

No I didn't get any Acer discs and I upgraded without creating backup discs. Silly I know but I forgot.
No I haven't flashed the Bios I'm kind of scared to do it incase it doesn't work and kills my notebook. Although I do have Currys whatever happens cover I'm not sure they'd cover human error
My System SpecsSystem Spec
.


14 Oct 2009   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by frustration View Post
Hi
Is it just my notebook or do 5920g's not like windows 7? I cannot get my media keys on the right hand side to work even though they are enabled in the synaptics settings. Also I cannot get Acer empowering technology to work. Can anyone help me with this? I am not a complete computer noob but I am beat with this. I have updated all the drivers several times and even tried 6920 drivers to no avail, Everthing worked fine with Vista.
You can go to the mfr support site and get the drivers you need for the function keys. Just make sure they are the correct version (32bit or 64bit) and are at least vista drivers

Let me know if you cant find them

Ken
My System SpecsSystem Spec
14 Oct 2009   #5

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

My System SpecsSystem Spec
14 Oct 2009   #6

windows 7 ultimate 64 bit
 
 

Acer don't list a driver for the media keys they are part of the synaptics touchpad system and the empowering technology drivers install but it won't run on Windows 7. I took some screenshots if that helps


Attached Thumbnails
Acer Aspire 5920g-media-key-settings.png   Acer Aspire 5920g-empower-tech.png  
My System SpecsSystem Spec
14 Oct 2009   #7

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Hi frustration

You will need to call Acer.
My System SpecsSystem Spec
14 Oct 2009   #8

windows 7 ultimate 64 bit
 
 

Oh god the dreaded Acer customer support
My System SpecsSystem Spec
14 Oct 2009   #9

Windows 8.1 Pro x64
 
 

You don't need Acer empowering technology it's bloatware everything will work without it.
Don't know about the media keys but i would be trying Synaptic before i contacted Acer, they might not have a win 7 compatible driver.
My System SpecsSystem Spec
14 Oct 2009   #10

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by frustration View Post
Oh god the dreaded Acer customer support
Frustration

Think I might have it. what driver did you install for the touch pad? was it a win 7 driver, or vista. If vista it needs to be installed in compatibility mode. to do that you need to right clicki?properties>cmpatibilty tab set to vista


Ken
My System SpecsSystem Spec
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 Acer Aspire 5920g




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