Missing drivers for network adapter?  


  1. Posts : 4
    Windows 7 Home Premium 64bit
       #1

    Missing drivers for network adapter?


    I reinstalled windows on my laptop after it got wiped and now it won't connect to the internet at all. When i troubleshoot the problem it says:
    "Install a driver for your network adapter
    Windows did not detect a properly installed network adapter. If you have a network adapter, you will need to re-install the driver."
    "Windows could not find a driver for your network adapter."

    After troubleshooting the hardware, the problems were:

    "unknown device doesn't have a driver
    Universal Serial Bus (USB) Controller doesn't have a driver
    PCI Device desn't have a driver
    Network Controller doesn't have a driver
    SM Bus Controller doesn't have a driver
    PCI Simple Communications Controller doesn't have a driver
    uknown device doesn't have a driver
    Hardware changes might not have been detected"
    I'm not sure what I should do from this point since I can't connect to the internet. I have an HP Pavilion dv7 that runs Windows 7 64bit. Please help!
      My Computer


  2. Posts : 614
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #2

    Hi! Type device manager in start and right click your troubled drivers, hit properties.
    click details, and on the drop down list select device instance path
    you should get a string looking kinda like this
    HDAUDIO\FUNC_01&VEN_14F1&DEV_5051&SUBSYS_10250292&REV_1000\4&6F8187B&0&0001
    Copy and paste them here, or somehow post it here.
    Preferably lets get your network drivers 1st. As well, do you have access to another internet connected computer? and portable storage?
      My Computer


  3. Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Skylais said:
    Hi! Type device manager in start and right click your troubled drivers, hit properties.
    click details, and on the drop down list select device instance path
    you should get a string looking kinda like this
    HDAUDIO\FUNC_01&VEN_14F1&DEV_5051&SUBSYS_10250292&REV_1000\4&6F8187B&0&0001
    Copy and paste them here, or somehow post it here.
    Preferably lets get your network drivers 1st. As well, do you have access to another internet connected computer? and portable storage?
    Ethernet Controller:
    PCI\VEN_10EC&DEV_8168&SUBSYS_165B103C&REV_06\4&225BCE71&0&00E0

    Network Controller:
    PCI\VEN_8086&DEV_0084&SUBSYS_13158086&REV_00\4&28D65BF6&0&00E1

    PCI Device:
    PCI\VEN_10EC&DEV_5209&SUBSYS_165B103C&REV_01/4&386DBC56&0&00E2

    PCI Simple Communications Controller:
    PCI\VEN_8086&DEV_1C3A&SUBSYS_165B103C&REV_04\3&11583659&0&B0

    SM Bus Controller:
    PCI\VEN_8086&DEV_1C22&SUBSYS_165B103C&REV_05\3&11583659&0&FB

    Universal Serial Bus (USB) Controller:
    PCI\VEN_1033&DEV_0194&SUBSYS_1658103C&REV_04\4&52A8535&0&00E3

    Unknown Device:
    ACPI\HPQ0004\2&DABA3FF&1

    Unknown Device:
    USB\VID_138A&PID_0018\55AB58143E3


    & yes i have another laptop with working internet & USBs
      My Computer


  4. Posts : 614
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #4

    can u give me the make and model?
      My Computer


  5. Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Skylais said:
    can u give me the make and model?
    HP Pavilion dv7 Notebook PC
    Product number: 87T6X-66T9F-DH69R-99P3Y-VRJBX
      My Computer


  6. Posts : 614
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #6

    alexcross said:
    Skylais said:
    can u give me the make and model?
    HP Pavilion dv7 Notebook PC
    Product number: 87T6X-66T9F-DH69R-99P3Y-VRJBX
    is the dv7 like what edition 1245dx or like 1000 or 11000 there is quite a few.
      My Computer


  7. Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    Skylais said:
    alexcross said:
    Skylais said:
    can u give me the make and model?
    HP Pavilion dv7 Notebook PC
    Product number: 87T6X-66T9F-DH69R-99P3Y-VRJBX
    is the dv7 like what edition 1245dx or like 1000 or 11000 there is quite a few.
    pavilion dv7t-6b00
      My Computer


  8. Posts : 18,415
    windows 7 home 64bit
       #8

    Hi Alex ..... You need to download the chipset Driver That is for the SM Bus Controller .... If you have any USB 3 ports you will need that Driver too .... Also the Network Controller .... When you have done that .... Any missing Drivers ask Windows to update them .....

    Software & Driver Downloads HP Pavilion dv7t-6b00 CTO Quad Edition Entertainment Notebook PC | HP® Support
      My Computer


 

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