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Windows 7: USB mouse not working

12 Jun 2013   #1
jjohn609

Widows 7 x64
 
 
USB mouse not working

I have dug through thread after thread trying to figure out how to get my mouse to work. It's a Rosewill wired USB optical mouse. It was working just fine until one day it just stopped working. I've tried different mouses, and the mouse works fine on different computers. I've tried plugging it in different USB ports. I have tried the fix to delete all the USB root hubs, unplugging, removing the battery, draining the power then restarting. I've tried different fixes with the registry, and trying to update the drivers. But nothing is working. Any suggestion is welcomed at this point. Thank you in advance.


My System SpecsSystem Spec
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12 Jun 2013   #2
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Welcome jjohn609

Have you tried turning off USB (mouse) in the Bios setup. Re-boot, turn it back ON, then Re-Boot again to see if it works ?
My System SpecsSystem Spec
13 Jun 2013   #3
jjohn609

Widows 7 x64
 
 

Where in BIOS do I turn the USB port on/off for the mouse? I searched but I couldn't find any section where it gives me an option to turn things on/off
My System SpecsSystem Spec
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13 Jun 2013   #4
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

IT's not just for the mouse. Usully some sort of option to turn USB devices ON & OFF in the Bios setup.
My System SpecsSystem Spec
13 Jun 2013   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by DocBrown View Post
IT's not just for the mouse. Usully some sort of option to turn USB devices ON & OFF in the Bios setup.
Doc has a point - check for an option called LEGACY USB SUPPORT or similar in the BIOS, and make sure it is on.
My System SpecsSystem Spec
13 Jun 2013   #6
jjohn609

Widows 7 x64
 
 

I don't know if doing that caused this, but once I got to the start up page where the different user accounts are it was working, then once I logged into my account, it stopped working all together again and tried to start installing the driver software, and it's no longer working.
My System SpecsSystem Spec
13 Jun 2013   #7
Stephanie

Win 7 Pro x64, Win 10 Pro x64, Linux Light x86
 
 

Hi jjohn609

Quote:
I got to the start up page where the different user accounts are it was working, then once I logged into my account, it stopped working
Does the Mouse work with other accounts ?
My System SpecsSystem Spec
13 Jun 2013   #8
fireberd

Windows 7/10 64 bit
 
 

May just be a defective mouse.
My System SpecsSystem Spec
13 Jun 2013   #9
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

jjohn609
Are you just a user on this machine or do you have Administrative rights?
My System SpecsSystem Spec
13 Jun 2013   #10
jjohn609

Widows 7 x64
 
 

It doesn't work on any other account, and I do have administrative rights on my account.
My System SpecsSystem Spec
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 USB mouse not working




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