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Windows 7: Samsung series 9 ultrabook keyboard and touchpad drivers

16 Jun 2013   #11
shawfield

win 7 home P
 
 

Hi again.

Looks like it is hardware after all. No touchpad on Windows or Linux now.
Intermittent keyboard, not working on 4 out of 5 reboots.

No luck with SFC or driver re-installation via safe mode ( or any mode come to that ! )

Looks like a 1000 notebook, 3 months out of warranty, that's in for the inevitable expensive repair.
Oh well...thats life.


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16 Jun 2013   #12
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Hi shawfield, You could try Ebay look for a palmrest and keyboard the palmrest should include the touchpad, If you feel confident in doing it yourself
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16 Jun 2013   #13
shawfield

win 7 home P
 
 

Haha true. I could, but of course the only point in paying that much in the first place is have the lightweight 'macbook air' lookalike. So lugging around add-ons doesn't really fit with that ethos :-)

I'll bite the bullet & pay Samsung to put it right. Thanks for all your help & also everyone else who contributed

Cheers
My System SpecsSystem Spec
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16 Jun 2013   #14
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by shawfield View Post
Haha true. I could, but of course the only point in paying that much in the first place is have the lightweight 'macbook air' lookalike. So lugging around add-ons doesn't really fit with that ethos :-)

I'll bite the bullet & pay Samsung to put it right. Thanks for all your help & also everyone else who contributed

Cheers
Hi shawfield, I think you misunderstood me , The palmrest is what you call the front facia of the laptop which holds the keyboard and touchpad inplace on the laptop


Attached Images
Samsung series 9 ultrabook keyboard and touchpad drivers-0y4676.jpg 
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18 Jun 2013   #15
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by shawfield View Post
External mouse detected & works ok ( hence I can get into 7forums ). External keyboard also detected fine.

Rebooted after each change to device manager, touchpad still not working.
Hi shawfield,

Perhaps you accidentally ticked a check box setting that's disabling the keypad? On my Asus notebook I can set my touchpad to be automatically disabled whenever I install an external mouse. However it also re-enables when the mouse is removed.

That said, you might give the software a look-see to see if any settings have changed regarding this feature. If you don't see it under Control Panel, Mouse settings, check the actual mouse software if you have it installed for this setting.

Example, my setting for auto disabling isn't in the mouse settings under control panel, it's in the Asus Smart Gesture software...

Samsung series 9 ultrabook keyboard and touchpad drivers-asus-touchpad-software.png


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 Samsung series 9 ultrabook keyboard and touchpad drivers




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